Melissa Bennett

Transportation Supervisor

KeHE Distributors LLC

Stockton

07.2016 - 01.2025

Conducted regular inspections of vehicles to check their condition and identify any issues requiring repair or replacement.
Collaborated with other departments within the organization to ensure smooth coordination between teams.
Served as point of contact for customers and staff by applying customer service and interpersonal skills.
Coordinated repair and maintenance schedules for all fleet vehicles and associated equipment.
Maximized safety of transportation operations through use of field safety assessments.
Analyzed data to determine trends in fleet utilization, costs, and operational efficiency.
Maintained workplace safety by involving employees in order to maximize engagement and team morale.
Oversaw team scheduling and individual assignments to meet coverage demands.
Coordinated daily transportation operations, including scheduling and routing of drivers.
Kept transportation operations in compliance with company, legal and safety requirements.
Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Verified that drivers maintained required professional competences, licenses and safety knowledge.
Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
Investigated accidents involving company-owned vehicles to determine causes and possible corrective actions.
Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
Provided excellent service and attention to customers when face-to-face or through phone conversations.