Melissa Benning
Winter Haven,FL
Summary
Dynamic inventory management professional adept at enhancing operational efficiency and customer loyalty. Successfully managed inventory for diverse parts, performed precise cycle counts, and communicated effectively with clients to ensure satisfaction. Strong background in utilizing SAP and other tools to streamline processes and drive results.
Overview
27
27
years of professional experience
Work History
Parts accociate
Transport refrigeration services
De Pere, Wisconsin
07.2023 - Current
- Managed inventory for tractor, trailer, reefer and yard truck parts and supplies.
- Ordered, received, checked, and stocked parts inventory to ensure availability.
- Executed bi-weekly cycle counts to ensure accurate inventory levels and minimize discrepancies.
- Maintained transaction records in CMMS and FAWeb system to streamline inventory management.
- Cultivated relationships with vendors and suppliers to enhance procurement process.
- Created purchase orders for new parts based on shop personnel requests.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Operated a variety of material handling equipment including forklift trucks, pallet jack.
Facilities small parts receiver
Publix Warehouse
Lakeland, FL
12.2020 - 01.2023
- Managed full range of warehousing activities including receiving, storing and issuing.
- Managed ordering and replacement of warehouse supplies and hand tools to maintain optimal stock levels.
- Held accountability for inventory and property maintained in stock room
- Operated forklifts and pallet jacks to move, pick up or store products.
- Performed weekly cycle counts and adjusted inventory to the accurate quantity.
- Coordinated organization of warehouse inventory according to layout plan for efficient access.
- Reported any shortages or damaged goods identified when unloading trucks.
- Utilized SAP modules for inventory and warehouse management
Parts Specialist
School Board of Polk County
Bartow, FL
11.1999 - 06.2019
- Managed ordering and receiving of parts in SAP database, ensuring accurate stock levels.
- Processed purchase orders for inventory replenishment, work orders and assigned parts to technician.
- Performed warehouse management and inventory functions.
- Investigated and resolved warranty claims and defective parts, improving customer satisfaction.
- Delivered customer service to public and internal contacts, addressing inquiries and concerns effectively.
- Coordinated work tasks to establish priorities, set goals and meet deadlines.
- Leveraged SAP, Excel, Access to input and compile data gathered from various sources.
- Prepared estimates for vehicle damages for buses and fleet automobiles.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL06-1994
Skills
- Inventory Management
- SAP expertise
- Shipping and receiving
- Warehouse Management
- Parts ordering
- Shipping operations
- Stock allocation
- Excel data management
- SAP utilization
- Warehouse operations
- Forklift safety certification
- Data analysis
- Analytical
- Customer relationship
- Team collaboration
- POS Systems
- Team collaboration
Timeline
Parts accociate
Transport refrigeration services
07.2023 - Current
Facilities small parts receiver
Publix Warehouse
12.2020 - 01.2023
Parts Specialist
School Board of Polk County
11.1999 - 06.2019
High School Diploma -
Auburndale Senior High School