Melissa Bent
Coral Springs,FL
Summary
Dedicated Occupational Health Nurse with extensive experience at WorkCare, specializing in OSHA compliance and telehealth technologies. Proven leadership in enhancing remote assessment processes, resulting in improved patient care and operational efficiency. Expertise in workplace health risk identification, injury prevention education, and health management protocol implementation. Successfully advanced employee wellness programs while maintaining regulatory compliance and contributing to overall workforce health.
Overview
13
13
years of professional experience
Work History
Occupational Health Nurse
WorkCare
Anaheim, CA
02.2022 - Current
- Conduct remote assessments of injured employees to determine severity and immediate care needs
- Provide initial triage and categorization of injuries or illnesses based on established protocols
- Assist in arranging and facilitating consultations with medical doctors or specialists as needed
- Educate and guide employees on self-care measures and appropriate first aid procedures
- Maintain confidentiality and adhere to HIPAA regulations in handling employee health information
- Utilize telehealth technologies and platforms effectively to conduct remote triage and consultations
- Participate in ongoing training and education to stay current with occupational health practices and guidelines
Nurse Care Manager
Centers Plan for Healthy Living
Margate, Florida
10.2021 - 01.2022
- Worked within a multidisciplinary team to help identify and manage members who are in need of additional care or support in their home to improve their quality of life
- As the care manager I ensured coordination of health care services, member education, and preventative interventions
- Provided case management through telephonic assessments, care planning, implementation, care coordination, monitoring and evaluation to ensure member receives services and supports required to meet psychosocial, educational and health care needs
- Initiated utilization review for preauthorization and post service reviews
- Utilizes knowledge of community resources and the member's benefit structure
- Interacts with providers and facilities in a professional, respectful manner
- Recognizes quality of care issues and escalates the issues appropriately
- Assists members with the coordination of services from various settings as appropriate
- Complies with all CCSs standards for documentation
- Participated in case rounds
- Participates in on call coverage
- Participated in other meetings as requested
- Participated in quality improvement initiatives
Covid-19 Vaccine Nurse
Florida Department of Emergency Management
Fort Lauderdale, FL
01.2021 - 05.2021
- Prepared and administered the various Covid-19 vaccines
- Managed logistics and operations of Covid-19 vaccine sites
- Monitored patients for adverse effects, provided education and counseling
Clinical Research Nurse
Symphony Clinical Research
Hoopeston, Illinois
10.2020 - 12.2020
- Assessed participants for adverse reactions, phlebotomy, Covid-19 swabbing
- Completed daily vitals and study questionnaire
- Collected daily data to place into software for analyzing and reporting
Infection Control and Covid-19 Swab Nurse
Pasco County Emergency Management Center
Port Richey, FL
04.2020 - 09.2020
- Executed a variety of assignments including testing and Infection Prevention assessments as team lead
- Coordinated arrival times, plan of approach and assigned tasks for each mission
- Oversaw testing operations for large groups of 300 or more
- Performed assessments of healthcare facilities to ensure compliance with CDC guidelines and provide training for infection control
- Collaborated with multidisciplinary team in public health to maintain adherence to Covid-19 infection prevention practices
Home Health Aide
Boca Home Care Services
Boca Raton, FL
03.2015 - 08.2020
- Collaborating with a multidisciplinary team on client needs
- Exposed to a variety of diseases and mental illnesses
Nurse Supervisor
Heartland Manor Care
Boca Raton, FL
01.2020 - 04.2020
- Provided professional nursing care to residents by observing progress and documenting appropriately
- Administered medication per orders, assisted physician with examinations and procedures
- Delegated duties to appropriate supporting personnel, generated schedules and shift assignments
Charge Capture Auditor
Medical Review Service
Boca Raton, FL
08.2017 - 10.2019
- Analyzed and reviewed patient medical records in a confidential environment while adhering to strict government regulations and company protocols
- Identified billing errors, met daily deadlines, corresponded with variety of facilities
- Integrated clinical experience and nursing knowledge to review patient records to validate adding or removing charges
Registered Nurse
Broward Health Medical Center
Fort Lauderdale, FL
08.2016 - 08.2017
- Educated patients, abided by core measures and quality improvement processes
- Executed planning and coordination in the care of assigned patients based upon the treatment plan, nursing standards, nurse practice act and individual patient needs
- Coordinated care with a multidisciplinary team to monitor cardiac and other critical vital signs and detect any changes
Home Bakery Owner
Mimi Does Cakes
Coral Springs, FL
01.2012 - 08.2017
- Worked independently in organizing and managing multiple orders, developed better time management skills and used social media platforms to market business and generate orders from the public and private businesses
Education
Master of Science - Nursing
Nova Southeastern University
Davie, FL08.2023
Bachelors of Science - Nursing
State College of Florida
Bradenton, FL12.2017
Associate of Science - Nursing
Broward College
Coconut Creek, FL05.2016
Associate of Arts -
12.2011
Skills
- Knowledge of OSHA Standards
- SOP Compliance
- Collaborative Team Member
- Effective Leadership
- Comprehensive Documentation
- Thoroughness in Work Quality
- Effective Task Management
- Analytical Problem Solving
- Proficient in Task Management
References
References available upon request.
Timeline
Occupational Health Nurse
WorkCare
02.2022 - Current
Nurse Care Manager
Centers Plan for Healthy Living
10.2021 - 01.2022
Covid-19 Vaccine Nurse
Florida Department of Emergency Management
01.2021 - 05.2021
Clinical Research Nurse
Symphony Clinical Research
10.2020 - 12.2020
Infection Control and Covid-19 Swab Nurse
Pasco County Emergency Management Center
04.2020 - 09.2020
Nurse Supervisor
Heartland Manor Care
01.2020 - 04.2020
Charge Capture Auditor
Medical Review Service
08.2017 - 10.2019
Registered Nurse
Broward Health Medical Center
08.2016 - 08.2017
Home Health Aide
Boca Home Care Services
03.2015 - 08.2020
Home Bakery Owner
Mimi Does Cakes
01.2012 - 08.2017
Master of Science - Nursing
Nova Southeastern University
Bachelors of Science - Nursing
State College of Florida
Associate of Science - Nursing
Broward College
Associate of Arts -
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