Melissa Bermudez Sardina
Homestead,FL
Summary
Attentive and compassionate Emergency Medical Technician with calm and organized approach to emergency response needs. Facilitates field triage and critical interventions to address injury and illness. Established care plan and carries out in-field care to stabilize patients for transport. Patient-focused; with experience delivering superior emergency services to patients. Poised professional with history remaining calm under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Rapid Response EMS
Sunrise, FL
11.2023 - Current
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Transported patients to hospitals or other healthcare facilities by ambulance.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Monitored patient status during transport ensuring safety at all times.
- Documented patient assessment findings in accordance with established protocols.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Educated family members on how best to care for their loved one after discharge from hospital.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Remained level-headed and proactive during emergency situations.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
Emergency Medical Technician
American Medical Response, AMR
Medley, FL
01.2022 - 09.2023
- Documented calls in reports detailing incident type and course of treatment.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Remained level-headed and proactive during emergency situations.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Observed and assessed incident scenes to maintain safety of first responders.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Evaluated patients' medical status and monitored vital signs during transit.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Demonstrated dedication to providing quality care through continued training and education.
Emergency Department Technician
Homestead Hospital
Homestead, FL
06.2022 - 02.2023
- Prepared examination rooms prior to patient visits by stocking supplies such as gowns, linens and instruments.
- Implemented infection control protocols such as hand hygiene techniques before entering any patient room.
- Performed EKGs on patients to monitor heart rate and rhythm as requested by physician or nurse.
- Monitored all supplies within the department to ensure that they are adequately stocked and available when needed.
- Displayed excellent customer service skills while interacting with patients and family members in a compassionate manner.
- Transported critically ill patients from the ER to Intensive Care Units or operating rooms for further treatment.
- Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
- Assisted with fitting patients for casts, crutches and other medical devices.
- Helped nursing staff provide quality, competent patient care for diverse emergencies.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
Lifeguard
Gulliver Academy
Coral Gables, FL
12.2021 - 04.2022
- Kept watch over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Informed patrons of unsafe or hazardous conditions and requested alternative activities.
- Observed sections of assigned water zone of responsibility.
- Watched over swimmers to respond quickly to distress situations.
Hostess/Server
Carolina Ale House- LM Hospitality
Coral Gables, FL
08.2020 - 07.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Provided sauces and drink refills requested by customers.
- Greeted newly seated guests quickly and efficiently.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Hostess
Fogo de Chao
Miami Beach, FL
11.2019 - 05.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Cashier
Walmart
Homestead, FL
08.2019 - 11.2019
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Verified customer identification for alcohol or tobacco purchases.
Cashier/Court Monitor
Sky Zone Trampoline Park
Cutler Bay, FL
08.2018 - 08.2019
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer quests, provided store information and escorted to desired store areas.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education
Emergency Medical Technology
Miami Dade College
Miami, FL12.2021
High School Diploma -
Miami Arts Charter School
Homestead, FL06.2018
Skills
- Full safety compliance
- Pool policies enforcement
- Lifeguard procedures
- Emergency Response
- Vital sign assessment
- Respiratory care assessment
- Patient evaluations
- Scene assessments
- CPR and First Aid
- Defibrillation and resuscitation
- Tourniquet application
Certification
- Licensed EMT
- BLS Certification
- Emergency Vehicle Operator Certified
- Firefighter I
Languages
Spanish
Native/ Bilingual
Timeline
Emergency Medical Technician
Rapid Response EMS
11.2023 - Current
Emergency Department Technician
Homestead Hospital
06.2022 - 02.2023
Emergency Medical Technician
American Medical Response, AMR
01.2022 - 09.2023
Lifeguard
Gulliver Academy
12.2021 - 04.2022
Hostess/Server
Carolina Ale House- LM Hospitality
08.2020 - 07.2021
Hostess
Fogo de Chao
11.2019 - 05.2020
Cashier
Walmart
08.2019 - 11.2019
Cashier/Court Monitor
Sky Zone Trampoline Park
08.2018 - 08.2019
Emergency Medical Technology
Miami Dade College
High School Diploma -
Miami Arts Charter School
- Licensed EMT
- BLS Certification
- Emergency Vehicle Operator Certified
- Firefighter I
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