Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Affiliations
Work Preference
Websites
Software
Timeline
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MELISSA BEUSE

MELISSA BEUSE

Healthcare Management
Burke,VA

Summary

Forward-thinking Regional Manager with a deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 15 years of progressive healthcare experience to positively impact business operations. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
3
3
Certification

Work History

Regional Manager, Clinical Services

Healthmap Solutions
05.2024 - Current
  • Planned, directed, and oversaw the performance of a team of assigned Provider and Memberfacing staff, ensuring alignment with organizational goals and objectives.
  • Implemented organization policies, procedures, workflows, and action plans to drive team performance, maintaining adherence to National Committee for Quality Assurance (NCQA) standards.
  • Developed, coached, and mentored team members to achieve company, department, and individual goals, conducting performance evaluations and providing constructive feedback to enhance team performance.
  • Established and maintained operational standards for over 200 locations.

Manager of Clinical Quality

Fresenius Medical Care
01.2017 - 05.2024
  • Developed and implemented key component metrics, aligning concepts with DOH to upskill interdisciplinary clinic staff, enhancing team capabilities and performance.
  • Conducted expert-level qualitative and quantitative big data analysis for high-level presentations, collaborating with leaders to effectively problem-solve and develop solutions supporting quality improvement.
  • Generated interest in quality standards through clinical data process management, research on trends, and training over 200 staff, leading to the successful CMII/CMS government expansion to 24 contracts, resulting in over $75 million in savings.

RN II VNA Triage Supervisor

Inova Health Systems
06.2011 - 12.2018
  • Spearheaded the creation of an after-hours remote triage division for a $3.5 billion hospital system, contributing to the development of protocols, procedures, patient education, and training, enhancing patient care and operational efficiency.
  • Directed Concierge Services' investment of $321 million into community medical services, expanding access to healthcare for various insurance companies and underserved populations.
  • Led mentorship programs for new hires in technology and billing processes, and supported the system conversion to EPIC as a super-user, improving system functionality and user adoption.

Education

Master of Science - NURSING EDUCATION

WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT

Bachelor of Science - NURSING

MARYMOUNT UNIVERSITY
Arlington, VA

Bachelor of Science - BUSINESS ADMINISTRATION

FRANKLIN UNIVERSITY
Columbus, OH

Skills

  • Proven leadership skills
  • Skilled in remote team management
  • Cross-functional background
  • Strategic leadership
  • Regulatory compliance management
  • International relations
  • Experienced in designing DE&I strategies
  • Business development and planning
  • Salesforce proficiency
  • Tableau analytics proficiency
  • Power BI data visualization
  • Proficient in Microsoft Office Suite

Certification

  • Licenses: Registered Nurse in National Compact & D.C.
  • Area of Certification: National Association of Healthcare Quality, NAHQ, Reflective Leadership, Fresenius & Leading with Values, Third River Partners
  • Areas of Expertise: National Committee for Quality Assurance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Managed and tracked certification and re-certification schedules for over 50 staff.
  • Educated over 100 nurses and staff within Clinical Services.
  • Resolved product issue through consumer testing.

Affiliations

  • SHRM
  • NAHQ
  • ANNA
  • ANA

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Software

Tableau

Salesforce

EPIC

Power BI

Timeline

Regional Manager, Clinical Services

Healthmap Solutions
05.2024 - Current

Manager of Clinical Quality

Fresenius Medical Care
01.2017 - 05.2024

RN II VNA Triage Supervisor

Inova Health Systems
06.2011 - 12.2018

Master of Science - NURSING EDUCATION

WESTERN GOVERNORS UNIVERSITY

Bachelor of Science - NURSING

MARYMOUNT UNIVERSITY

Bachelor of Science - BUSINESS ADMINISTRATION

FRANKLIN UNIVERSITY

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