Melissa Bewley
Visalia,CA
Summary
Seeking a Retired Annuitant position with the California Department of Corrections and Rehabilitation/CCHCS preferably in Kings, Tulare, or Kern County. Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Associate Governmental Program Analyst-Retired
CCHCS-KVSP
Delano
10.2005 - 01.2023
- Monitor all medical contracts at the institution, and track existing contracts for appropriate services and funding, and renew contracts timely as needed and requested; identify and request contracts for medical services not already on contract; under guidance works closely with contractors and Clinical Service areas needing services to ensure continuity of care and appropriateness of services; work closely with Health Care Cost Utilization Program (HCCUP) and the Regional Accounting Offices to ensure proper contract funding; work directly with the institution Contract Section for all contracts and prepare necessary documents on a timely and accurate basis; conducts marketing surveys and rate negotiations
- Monitor and prepare any needed Service and Expense and Direct Pay orders for the Clinical Service departments on a timely basis; assist in the identification and resolution of health care contract problems; work closely with Institution Procurement and HCCUP; review and assist in the development of methods to evaluate the quality and cost-effectiveness of health care services provided under contract; participates in the development and maintenance of a regional training program for staff to ensure implementation of effective health care contract management practices
- Track, monitor, and process all contact invoices not monitored by HCCUP and medical staff purchases and code for Procurement; track and prepare overtime reports from the various medical departments on a monthly basis; prepare various Memorandum of Understanding between private sector and the institution
- Act as a liaison between the Institution Contract Section and Division of Correctional Health Care Services, Regional Accounting and the Institution on all medical contract issues, and between Clinical Services and Business Services for any contract or purchase issues; prepare correspondence as needed
Business Services Assistant-Procurement Division
Department of Corrections and Rehabilitation-KVSP
Delano
10.2005 - 08.2006
- Organized and maintained files, both physical and digital, in accordance with departmental procedures.
- Prepared expense reports for team members using company software applications.
- Answered incoming calls from customers and clients, providing assistance as needed.
- Processed invoices for payment according to organizational policies and procedures.
- Created purchase orders for supplies and equipment based on departmental needs.
- Maintained office supply inventory levels through ordering items when necessary.
- Responded promptly to customer inquiries via email or telephone in a professional manner.
- Entered customer data into database systems accurately and efficiently.
- Monitored emails sent to the business services mailbox responding as needed.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Reviewed and updated suppliers' information such as contact details, payment terms, and performance ratings.
- Negotiated contracts with vendors for the purchase of required materials and services.
- Developed strategies for procuring goods and services at the most cost-effective prices.
Office Technician-Return to Work Dept
Corcoran State Prison
Corcoran
06.2004 - 10.2005
- Collect, audit and track all employee and inmate worker's injury reports and Worker's Compensation claim forms. Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
- Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
- Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
- Greeted visitors in person or on the telephone; answered questions related to departmental services.
- Assisted with special projects as needed or requested by management or staff members.
- Created labels for files using computer software programs such as Microsoft Word or Excel.
- Answered incoming calls from claimants, employers, and healthcare providers to provide information about workers' compensation claims.
- Assisted with the preparation of claim forms and related documents for processing.
- Reviewed claims to ensure accuracy and compliance with state regulations.
- Prepared reports on claim status and updates for management review.
- Maintained a database of all current workers' compensation cases.
- Provided customer service to claimants, employers, insurance companies, attorneys. regarding their inquiries or requests for assistance.
- Tracked deadlines associated with filing appeals or completing paperwork for new claims and appeals.
- Handled sensitive information in accordance with company policy and HIPAA regulations.
- Updated claim notes as needed throughout the life cycle of a case file.
- Participated in weekly team meetings to discuss progress on open cases and claims.
- Ensured proper coding was used when entering data into system databases.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Prepared and reviewed insurance-claim forms and related documents for completeness.
Office Technician-Inmate Trust Accounting
Department of Corrections-CSP Corcoran
Corcoran
12.2002 - 05.2004
- Collected and logged all inmate trust withdrawal slips.
- Collect restitution fees and medical costs from inmate's trust accounts.
- Answered and tracked first level inmate 602 appeal claims with regards to their trust account.
- Reviewed employee travel expense claims for accuracy, completion and ensure all required supporting documents were provided.
- Worked closely with the Personnel and Regional Accounting Department to determine proper collection of employee wage garnishments, travel expense fees, and any other expenses incurred.
- Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
- Assisted with special projects as needed or requested by management or staff members.
- Prepared purchase orders for office equipment; tracked orders until received by vendor.
- Compiled financial information from various sources for use in budget preparation activities.
- Responded to employee and public inquiries by telephone and in person.
- Checked forms for completeness and accuracy to address issues immediately with individuals.
Accounting Technician-Regional Accounting Office
Department of Corrections and Rehabilitation
Corcoran
08.2000 - 12.2002
- Reviewed and processed invoices, payments, receipts and other financial documents to ensure accuracy.
- Assisted with the preparation of annual budgets and forecasts.
- Maintained financial records, including accounts receivable and payable and general ledger.
- Monitored company expenses to ensure compliance with budget guidelines.
- Conducted month-end closing activities, including journal entries and account reconciliation.
- Performed data entry into various computerized systems related to accounts payable and receivable functions.
- Analyzed discrepancies in financial documents and made corrections accordingly.
- Provided support for internal and external audits by preparing requested documentation.
- Resolved customer inquiries related to billing issues or payment status updates.
- Reconciled vendor statements on a regular basis ensuring all open items are addressed promptly.
Personnel Specialist-Limited Term
Department of Corrections-CSP Corcoran
Corcoran
03.2000 - 08.2000
- Prepare monthly and bi-weekly payroll for staff.
- Conducted new hire orientations and onboarding activities for incoming personnel.
- Maintained records of personnel-related data such as hires, transfers, performance reviews and absenteeism.
- Monitored employee attendance records ensuring accuracy of timekeeping systems utilized by the organization.
- Participated in career fairs representing the organization's interests in attracting top talent.
- Ensured all documents related to personnel transactions were properly filed according to established protocols.
- Established, maintained and updated employee files.
- Administered benefits open enrollment by informing employees of enrollment period dates and answering questions.
- Prepared or maintained employment records using human resources management system software.
- Scheduled or conducted new employee orientations.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Assisted with auditing processes related to payroll.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Reviewed timecards at month end to ensure accuracy before approving payment.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Solved complex problems related to payroll processing quickly and efficiently.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Anticipated potential payroll issues and questions to take proactive action and prevent development of problems.
Accounting Technician-Travel Relocation Desk
Department of Corrections-Regional Accounting
Corcoran
07.1997 - 03.2000
- Monitored company expenses to ensure compliance with budget guidelines.
- Conducted month-end closing activities, including journal entries and account reconciliation.
- Performed data entry into various computerized systems related to accounts payable and receivable functions.
- Analyzed discrepancies in financial documents and made corrections accordingly.
- Reviewed expense reports for accuracy prior to processing payments.
- Reconciled vendor statements on a regular basis ensuring all open items are addressed promptly.
- Verified accuracy of financial data before entering it into the system.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Checked postings and documents for correctness, accuracy and proper coding.
- Performed financial calculations for amounts due, interest charges and balances.
- Reduced financial discrepancies by accurately managing accounting documentation.
Account Clerk II- Accounts Payable
Department of Corrections-Regional Accounting
Corcoran
06.1994 - 07.1997
- Verified and reconciled invoices with purchase orders.
- Prepared journal entries, entered data into accounting system, and maintained general ledgers.
- Maintained accurate client files and updated customer information as needed.
- Researched discrepancies and performed corrective action as necessary.
- Assisted with month-end close process by preparing accruals and adjusting entries.
- Conducted audits to identify errors or inconsistencies in financial records.
- Ensured compliance with federal, state, local laws related to accounting operations.
Education
Associate of Arts Degree in Liberal Arts -
College of the Sequoias
01.1995
Certificate of Business Administration -
San Joaquin Valley College
01.1990
Skills
- Customer service
- Communication Skills
- Retail experience
- Clerical/Cashier experience
- Time management
- Inventory/Order management
- Knowledge of products/services
- Visual Merchandising
- Windows
- Microsoft Word
- Microsoft Excel
- Ten Key by touch
- Accounting
- Data Entry
- Accounts Receivable/Payable
- Reconciliation
- Invoice Processing
- Policy analysis
- Internal Audits
- Report Development
- Proposal Writing
- Report Writing
- Decision-Making
- Teamwork and Collaboration
- Problem-solving aptitude
- Analytical Skills
- Organizational Skills
- Telephone Etiquette
- Adaptability
- Written Communication
- Reliability
- Team Collaboration
References
References available upon request.
Timeline
Associate Governmental Program Analyst-Retired
CCHCS-KVSP
10.2005 - 01.2023
Business Services Assistant-Procurement Division
Department of Corrections and Rehabilitation-KVSP
10.2005 - 08.2006
Office Technician-Return to Work Dept
Corcoran State Prison
06.2004 - 10.2005
Office Technician-Inmate Trust Accounting
Department of Corrections-CSP Corcoran
12.2002 - 05.2004
Accounting Technician-Regional Accounting Office
Department of Corrections and Rehabilitation
08.2000 - 12.2002
Personnel Specialist-Limited Term
Department of Corrections-CSP Corcoran
03.2000 - 08.2000
Accounting Technician-Travel Relocation Desk
Department of Corrections-Regional Accounting
07.1997 - 03.2000
Account Clerk II- Accounts Payable
Department of Corrections-Regional Accounting
06.1994 - 07.1997
Associate of Arts Degree in Liberal Arts -
College of the Sequoias
Certificate of Business Administration -
San Joaquin Valley College