Melissa Bjork
Carlsbad,CA
Summary
To continue my career with an organization that will utilize my 30 years of WAREHOUSE MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success. Results-driven professional with extensive experience in leadership and strategic oversight. Adept at driving organizational success through effective team collaboration and dynamic problem-solving. Recognized for adaptability and keen focus on achieving objectives.
Overview
23
23
years of professional experience
Work History
Associate Director, Logistics and Distribution
Bionano
04.2023 - Current
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Partners and collaborates with other functions and leaders to establish and improves processes and procedures to align to the business model, requirements, and strategy
- Led personnel, supervising daily performance as well as training and improvement plans.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Associate Director, Logistics and Distribution
Cue Health, Inc.
11.2020 - 04.2023
- Led teams of up to 65 personnel, supervising daily performance as well as training and improvement plans.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Assisted senior leadership in managing all aspects of operations.
- Managed exceptional growth by implementing systems and processes
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Partnered and collaborated with other functions and leaders to establish and improves processes and procedures to align to the business model, requirements, and strategy
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sr. Manager, Warehouse
GenMark Diagnostics, Inc.
09.2017 - 11.2020
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Implemented and developed operational standards, policies and procedures.
- Reduced overtime and headcount while increasing coverage for three shifts
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Worked directly with finance to determine best course of action regarding disposition of materials
- Worked directly with QA and QC for timely release of product and quality audits
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Established team priorities, maintained schedules and monitored performance.
Manager, Warehouse and Facilities
Mettler Toledo Rainin
05.2016 - 09.2017
- Managed all shipping, receiving, and inventory control as well as supplying manufacturing with raw materials
- Re-designed warehouse layout to accommodate VNA equipment and increase capacity
- Coordinated redesign of lobby and main conference room
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Led task force to increase On Time Delivery to customers
- Participated in company initiatives to reduce spending and increase productivity
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Production
Crystal Geyser Water Company
01.2015 - 06.2015
- Facilitated plant Safety Committee and monthly training
- Coordinated closely with production departments to resolve quality issues in a timely manner, preventing costly production delays.
- Liaised with production support team to coordinate production issues and opportunities for improvement.
- Communicated with production team members about quality issues.
- Collaborated with team members to meet production deadlines.
- Inspected products and worker progress throughout production.
Manager, Warehouse
Encore Glass
09.2012 - 09.2014
- Accomplished multiple tasks within established timeframes.
- Reduced OT by implementing a second shift
- Oversaw relocation of six facilities into one building
- Project lead on implementation of new WMS
- Wrote and implemented new processes to reduce number of errors and provide better customer service
- Worked with vendors regarding warehouse equipment and contract labor
- Coordinated with trucking companies and drayage companies for deliveries into the warehouse
- Worked with Freight Forwarder to manage inbounds to specific locations
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Manager, Warehouse
CSC (Computer Sciences Corporation)
06.2008 - 09.2009
- Managed warehouse serving large federal government contract, while maintaining ISO certification
- Managed computer repair department improving repair turnaround time and increasing uptime efficiency
- Hired and trained new employees in safety procedures and improved methods for warehouse operations
- Implemented metrics to track metrics for customer
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager, Warehouse and Facilities
Buske Logistics, INC.
05.2001 - 05.2008
- Managed four facilities throughout the United States including responsibilities for implementing new procedures, Cost cutting initiatives and improved profits
- Generated new business with sales calls and proposal packages while maintaining existing accounts
- Managed repack operation for large automotive parts distributors and glass bottle customers
- Maintained accurate inventory of both non secure and secure products
- Responsible for tracking and reporting operations profit and loss
- Case pick operation for food customer, picking up to 4500 cases per shift
- Dispatched drivers for regional fleet
- Managed facilities from 50,000 up to 400,000 sq. ft.
- Managed good communication and relationships with customers and vendors
Education
BS - Business Management
University of Phoenix
Fairfield, CA06.2002
Skills
- MRP, ERP, and WMS
- Team building
- Problems solving and critical thinking
- Effective inventory control management
- Lean, Kanban, Gemba
- Process Improvements
- Coaching and Mentoring
- Analytical Thinking
- Decision-Making
- Team Collaboration and Leadership
- Process Improvement
- Operations Management
- Organizational Development
- Budget Management and development
Timeline
Associate Director, Logistics and Distribution
Bionano
04.2023 - Current
Associate Director, Logistics and Distribution
Cue Health, Inc.
11.2020 - 04.2023
Sr. Manager, Warehouse
GenMark Diagnostics, Inc.
09.2017 - 11.2020
Manager, Warehouse and Facilities
Mettler Toledo Rainin
05.2016 - 09.2017
Production
Crystal Geyser Water Company
01.2015 - 06.2015
Manager, Warehouse
Encore Glass
09.2012 - 09.2014
Manager, Warehouse
CSC (Computer Sciences Corporation)
06.2008 - 09.2009
Manager, Warehouse and Facilities
Buske Logistics, INC.
05.2001 - 05.2008
BS - Business Management
University of Phoenix
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