Melissa Blair
Marana,AZ
Summary
Accomplished Evidence Technician with a proven track record at the FBI, showcasing expertise in evidence management and a commitment to enhancing law enforcement effectiveness. Demonstrates exceptional organizational skills and a dedication to continuous improvement in high-stakes environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient in HAZMAT handling and bilingual communication, adept at mentoring and collaborating across agencies.
Overview
27
27
years of professional experience
Work History
Evidence Technician
FBI
Tucson, AZ
08.2007 - Current
- Compile monthly evidence reports, conduct research and analyze for progress prior to distribution to upper management
- Provide administrative support to customers by assisting in research and providing guidance for Phoenix Evidence Program
- Communicate and work with FBI employees including agents and Task Force Officers (TFOs) to assist them in reducing evidence held in Closed Cases
- Research and mitigate problems with cases and evidence when assigning leads to other Evidence Technicians
- Utilize FBI recordkeeping system to catalog and track evidence effectively and efficiently
- Organize and assist with yearly evidence inventory by providing guidance to inventory staff and mitigating issues that arise
- Provide assistance to other ECRs in Phoenix and other divisions by running daily operations and improving functionality of ECRs
- Collaborate with law enforcement officers and legal teams to ensure evidence is handled in accordance with evidence policies and procedures
- Responsible for the maintenance of all evidence stored in the Tucson Evidence Control Room (TECR)
- Ensure chains of custody are accurate for all evidence while maintaining proper documentation and secure storage of all items in TECR locations
- Provide assistance to squads on search and arrest warrants by packaging, labeling and documenting collected evidence
- Provide guidance and mentor personnel regarding evidence policies, procedures and best practices to agents, other evidence technicians and management from other divisions
- Member of Evidence Deployment Roster who has been selected to participate in several TDYs to assist multiple offices
- As evidence training Point of Contact for Phoenix Division, created presentations and training sessions for Evidence Basics and Evidence Disposition and teach to new agents and employees who handle evidence
- As a member of the Evidence Response Team, have been deployed to major crime scenes/incidents (USBPA Terry Shooting 2010, Gifford's Shooting 2011, Boston Bombings 2013, Las Vegas Shooting 2017, Gilroy Shooting 2019, etc.)
- Participated as an Adjunct Faculty member for the Field Evidence Unit and assisted in training other evidence technicians
Support Services Technician
FBI
Tucson, AZ
04.2004 - 11.2007
- Assisted with special projects to include transcriptions, maintenance of case files and record keeping
- Assisted with reception duties to include switchboard operation and walk-in guests
- Assist with mailroom duties to include processing shipping and receiving all mail
- Participated as member of Tucson Office Committee (FBIRA) planning special events for employees to maintain office morale
- As Office Committee member, coordinated with vendors for merchandise or event locations and financial personnel to coordinate payment for merchandise or event locations
- Assisted agents with case work to include all administrative needs
- Improved response times for service requests by developing efficient workflows and prioritizing tasks based on urgency and importance
Secretary
FBI
Tucson, AZ
02.2000 - 01.2004
- Co-located at DEA Tucson Office
- Assisted squad members with time and attendance records to ensure all information was entered in a timely and accurate manner
- Maintained squad case files to include filing all documents in proper case
- Maintained COMSEC materials for computer system and security of squad location to include ensuring all hard drives were secured at end of day
- Assisted squad supervisor by maintaining budget for HIDTA task force funds dispersed every fiscal year as well as researched supplies and equipment to be purchased yearly
- Assisted squad Title III investigations by translating then transcribing calls from Spanish to English
- Provided customer service to HIDTA task force members from other state, local and federal agencies
- Provided support and guidance to squad members and supervisor and mentored new employees regarding administrative practices for case work
- Uploaded documents into record keeping system and maintained electronic filing systems and categorized documents
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
- Answered multi-line phone system and enthusiastically greeted callers
Telecommunications Operator
FBI
Tucson, AZ
09.1997 - 02.2000
- Managed high call volume while maintaining professionalism and composure during periods of peak demand
- Greeted all incoming visitors and screened them for any possible threats to personnel
- Assisted other professional staff with special projects and filing
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Managed and prioritized customer service requests to achieve prompt resolution
- Received incoming calls and paged individuals and departments over PA system
- Processed incoming and outgoing mail in mailroom utilizing US Postal Service and Fed Ex systems
Education
Associate of Arts - Liberal Arts
Pima Community College
Tucson, AZ05.2003
Skills
- Certified FBI Instructor
- HAZMAT certified by DOT to ship hazardous materials
- Speak, read and write Spanish at an intermediate level
- Member of FBI Evidence Response Team (ERT)
Timeline
Evidence Technician
FBI
08.2007 - Current
Support Services Technician
FBI
04.2004 - 11.2007
Secretary
FBI
02.2000 - 01.2004
Telecommunications Operator
FBI
09.1997 - 02.2000
Associate of Arts - Liberal Arts
Pima Community College