Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Blair

Marana,AZ

Summary

Accomplished Evidence Technician with a proven track record at the FBI, showcasing expertise in evidence management and a commitment to enhancing law enforcement effectiveness. Demonstrates exceptional organizational skills and a dedication to continuous improvement in high-stakes environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient in HAZMAT handling and bilingual communication, adept at mentoring and collaborating across agencies.

Overview

27
27
years of professional experience

Work History

Evidence Technician

FBI
08.2007 - Current
  • Compile monthly evidence reports, conduct research and analyze for progress prior to distribution to upper management
  • Provide administrative support to customers by assisting in research and providing guidance for Phoenix Evidence Program
  • Communicate and work with FBI employees including agents and Task Force Officers (TFOs) to assist them in reducing evidence held in Closed Cases
  • Research and mitigate problems with cases and evidence when assigning leads to other Evidence Technicians
  • Utilize FBI recordkeeping system to catalog and track evidence effectively and efficiently
  • Organize and assist with yearly evidence inventory by providing guidance to inventory staff and mitigating issues that arise
  • Provide assistance to other ECRs in Phoenix and other divisions by running daily operations and improving functionality of ECRs
  • Collaborate with law enforcement officers and legal teams to ensure evidence is handled in accordance with evidence policies and procedures
  • Responsible for the maintenance of all evidence stored in the Tucson Evidence Control Room (TECR)
  • Ensure chains of custody are accurate for all evidence while maintaining proper documentation and secure storage of all items in TECR locations
  • Provide assistance to squads on search and arrest warrants by packaging, labeling and documenting collected evidence
  • Provide guidance and mentor personnel regarding evidence policies, procedures and best practices to agents, other evidence technicians and management from other divisions
  • Member of Evidence Deployment Roster who has been selected to participate in several TDYs to assist multiple offices
  • As evidence training Point of Contact for Phoenix Division, created presentations and training sessions for Evidence Basics and Evidence Disposition and teach to new agents and employees who handle evidence
  • As a member of the Evidence Response Team, have been deployed to major crime scenes/incidents (USBPA Terry Shooting 2010, Gifford's Shooting 2011, Boston Bombings 2013, Las Vegas Shooting 2017, Gilroy Shooting 2019, etc.)
  • Participated as an Adjunct Faculty member for the Field Evidence Unit and assisted in training other evidence technicians

Support Services Technician

FBI
04.2004 - 11.2007
  • Assisted with special projects to include transcriptions, maintenance of case files and record keeping
  • Assisted with reception duties to include switchboard operation and walk-in guests
  • Assist with mailroom duties to include processing shipping and receiving all mail
  • Participated as member of Tucson Office Committee (FBIRA) planning special events for employees to maintain office morale
  • As Office Committee member, coordinated with vendors for merchandise or event locations and financial personnel to coordinate payment for merchandise or event locations
  • Assisted agents with case work to include all administrative needs
  • Improved response times for service requests by developing efficient workflows and prioritizing tasks based on urgency and importance

Secretary

FBI
02.2000 - 01.2004
  • Co-located at DEA Tucson Office
  • Assisted squad members with time and attendance records to ensure all information was entered in a timely and accurate manner
  • Maintained squad case files to include filing all documents in proper case
  • Maintained COMSEC materials for computer system and security of squad location to include ensuring all hard drives were secured at end of day
  • Assisted squad supervisor by maintaining budget for HIDTA task force funds dispersed every fiscal year as well as researched supplies and equipment to be purchased yearly
  • Assisted squad Title III investigations by translating then transcribing calls from Spanish to English
  • Provided customer service to HIDTA task force members from other state, local and federal agencies
  • Provided support and guidance to squad members and supervisor and mentored new employees regarding administrative practices for case work
  • Uploaded documents into record keeping system and maintained electronic filing systems and categorized documents
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
  • Answered multi-line phone system and enthusiastically greeted callers

Telecommunications Operator

FBI
09.1997 - 02.2000
  • Managed high call volume while maintaining professionalism and composure during periods of peak demand
  • Greeted all incoming visitors and screened them for any possible threats to personnel
  • Assisted other professional staff with special projects and filing
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department
  • Managed and prioritized customer service requests to achieve prompt resolution
  • Received incoming calls and paged individuals and departments over PA system
  • Processed incoming and outgoing mail in mailroom utilizing US Postal Service and Fed Ex systems

Education

Associate of Arts - Liberal Arts

Pima Community College
Tucson, AZ
05.2003

Skills

  • Certified FBI Instructor
  • HAZMAT certified by DOT to ship hazardous materials
  • Speak, read and write Spanish at an intermediate level
  • Member of FBI Evidence Response Team (ERT)

Timeline

Evidence Technician

FBI
08.2007 - Current

Support Services Technician

FBI
04.2004 - 11.2007

Secretary

FBI
02.2000 - 01.2004

Telecommunications Operator

FBI
09.1997 - 02.2000

Associate of Arts - Liberal Arts

Pima Community College

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