Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and develop new skills to meet team goals.
Overview
4
4
years of professional experience
Work History
Lead Barista
Caribou Coffee
01.2022 - Current
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Trained, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Student Life Advisor
Bethany Global University
07.2021 - 12.2021
Helped students develop organizational, time management, and study skills.
Worked with individuals to help understand and overcome personal, and relational problems affecting educational or vocational situations.
Collaborated with school faculty to address problems and grow student success.
Developed communication skills through conflict resolution, individual meetings, and led devotions with 40 women.
Preschool Lead Teacher
Giraffe Laugh Early Learning Center
06.2019 - 08.2019
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Provided open and loving environment where children direct learning process.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Identified signs of emotional and developmental problems in children and reported to parents.
Learned and followed guidelines for teacher performance, lesson planning, and compliance with established procedures.
Communications Coordinator at University of Iowa Office of Community EngagementCommunications Coordinator at University of Iowa Office of Community Engagement