Melissa Blong
Winchester,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
15
15
years of professional experience
Work History
Connection Expert
AT&T Mobility
Temecula, CA
02.2023 - Current
- Built and maintained relationships with peers and upper management to drive team success.
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Office Manager
J. Haber Attorney Services, Inc.
Corona, CA
01.2011 - 05.2020
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Screened and regularly answered calls to provide assistance to important clients.
Shift Leader
Farrell's Ice Cream Parlor
RIVERSIDE, CA
01.2010 - 04.2012
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Associate of Science -
MT SAN JACINTO COMMUNITY COLLEGE
Menifee, CA05-2020
Skills
- Supervision and leadership
- Recordkeeping
- Task prioritization
- Data entry
- Problem-solving
- Dependable and responsible
- Interpersonal communication
- Attention to confidentiality
- Working independently
- Work prioritization
References
References available upon request.
Timeline
Connection Expert
AT&T Mobility
02.2023 - Current
Office Manager
J. Haber Attorney Services, Inc.
01.2011 - 05.2020
Shift Leader
Farrell's Ice Cream Parlor
01.2010 - 04.2012
Associate of Science -
MT SAN JACINTO COMMUNITY COLLEGE