Melissa Blonigen
Napa,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shelter Manager
Abode Services
12.2018 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Partnered with local organizations to expand access to social and community services.
- Participated in community events to promote services and engage with public.
- Developed and implemented training programs for staff.
Education
High School Diploma -
Napa High School
Napa, CA06.2002
Skills
- Conflict Resolution
- Computer Literacy
- Problem Solving
- Crisis Management
- Team Leadership
- Time Management
- Staff Supervision
- Shelter Operations
- Basic First Aid
- Staff Management
- Emergency Response
- MS Office
Certification
CPR and First Aid, Crisis intervention, Narcan.
Timeline
Shelter Manager
Abode Services
12.2018 - Current
High School Diploma -
Napa High School