Utilized my Nursing knowledge to strategically place candidates in proper nursing contracts
Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.
Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
Advertised job opportunities on social media platforms and job boards.
Negotiated favorable contract terms with clients that benefited both parties while maintaining a high level of service quality.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Nurse Manager at Aspire
ASA Healthcare Solutions
01.2019 - 07.2021
Oversaw over 60 employees
Responsible for scheduling and hiring of new employees
Managed the delivery of nursing services and patient care to meet quality, clinical and utilization standards as well as performance measures
Ensured patient care and quality standards were met and complied with federal, state and local regulatory requirements as well as established Unit Specific Procedures
Supervised day-to-day activities of the unit, including quality of service and utilization standards, supervising shift activities and delivery of patient care
Developed and implemented action plans to improve staff development and the delivery of patient care.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Emergency Room Team Leader
Phoebe Putney Memorial Hospital
01.2014 - 01.2019
Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
Demonstrated ability to lead and motivate outstanding healthcare teams
Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement
Delegated staff nurse duties
Provided support to staff at all times of day and night
Attended bi-weekly Team Leader meetings and relay important information to staff
Effectively supervise RNs, CNAs and non-clinical staff
Managed difficult or emotional customer situations
Staff evaluations
Blood culture discrepancies
Patient call backs with abnormal lab or diagnostic test results as well as calling in prescriptions
Assigned correct bed assignments for patients according the proper acuity
Adjusted staffing based on patient care needs
Effectively coordinated the flow of emergency room patients via EMS, walk-ins and patients sent from other floors.
Emergency Room – RN
Phoebe Putney Memorial Hospital
01.2005 - 01.2014
Self-directed with astute judgment skills
High level of personal accountability
Assessed need for, ordered, obtained, interpreted and communicated appropriate lab tests
Assessment and evaluation of neonatal, pediatric, adult and geriatric patients
Pharmacological and non-pharmacological management and treatment of various disorders and diseases
Effective counseling in health maintenance and disease management
Liaised between patients and physicians to ensure patient comprehension of treatment plans
Instructed patients and family members on proper discharge care
Closely monitored acute conditions
Ensure HIPPA compliance
Maintained all mandated certifications and licensure.
Education
B.S. Nursing -
Georgia South Western
Americus, GA
01.2014
A.S. Nursing -
Darton College
Albany, GA
01.2003
Business Administration -
Darton College
Albany, GA
01.2001
Skills
17 years RN experience
11 years RN Leadership/Management experience
Compliance Awareness
Policies and procedures implementation
Team Collaboration
Teamwork and Collaboration
Problem-Solving
Effective Communication
Emergency Center expertise
Preceptor
High level of autonomy
Certification
Advanced Life Support (ACLS)
Pediatric Advanced Life Support (PALS)
Basic Life Support (BLS)
NIH
References
Rachel French, NP, Phoebe Putney Memorial Hospital, (229) 854-8632, frenchrachel169@gmail.com
Staffing and Security Liaison (GS-12/13 Level) at REDHORSE Corp, Department of Energy Contractor, Office of Energy Efficiency & Renewable EnergyStaffing and Security Liaison (GS-12/13 Level) at REDHORSE Corp, Department of Energy Contractor, Office of Energy Efficiency & Renewable Energy
Technical Talent Liaison and Staffing Manager at Performance Review InstituteTechnical Talent Liaison and Staffing Manager at Performance Review Institute