Melissa Bogle-Dyer
Hamden,CT
Summary
Residential Counselor with experience working with adults and adolescents; supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Residential Counselor
Silver Hill Hospital
New Canaan, CT
01.2006 - Current
- Monitoring of patients in a structured transitional living facility
- Disorders worked with include addictive disorders, dual disorders, eating disorders, and extended stay for more severe psychiatric disorders
- Responsibilities include med observation, writing of clinical notes
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Responded promptly to any emergency situations that may arise within the residence.
- Facilitated DBT group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Performed regular room checks for cleanliness standards as well as security purposes.
Psychiatric Technician
Montefiore Mount Vernon
Mount Vernon, NY
08.2019 - 02.2023
- Observe patients' behavior, listen to their concerns, and record their condition
- Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
- Monitor patients' vital signs
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
- Provided support during psychiatric evaluations by interacting with patients in order to obtain information about their medical history and current symptoms.
Unit Clerk
Montefiore New Rochelle & Montefiore Mount Vernon Hospitals
Mount Vernon
08.2019 - 02.2023
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments to promote team efficiency.
- Assisted in the preparation of patient charts and medical records.
- Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Scheduled appointments for patients and coordinated transportation services when necessary.
- Assisted in maintaining inventory levels of medical and other supplies in assigned areas.
- Supported patients with timely and knowledgeable response to diverse requests.
Residential Case Manager
Mental Health Association Of Connecticut
Danbury, CT
05.2016 - 05.2019
- Design, deliver and document Individualized Recovery Plans (IRPs) to adult persons in recovery experiencing chronic mental illnesses and co-occurring disorders, including but not limited to teaching Activities of Daily Living (ADL) skills and essential life skills needed to maintain a clean and orderly environment by working directly with persons in recovery in their residences
- Link and refer to appropriate community supports and resources advocating for and supporting person-centered preferences
- Monitor and document the self-administration of medications
- Ensure clients' safety in their residences through proper site supervision, including but not limited to being cognizant of any treatment issues
- Develop and maintain confidential charts through accurate and timely documentation of daily progress, behaviors, unusual incidents, or emergency events.
- Assisted clients with identifying and obtaining resources to meet their needs.
- Encouraged positive behavior change by implementing motivational techniques into treatment plans.
- Participated in team meetings with other case managers and clinicians to discuss progress towards goals set forth in service plans.
Education
Master's Degree in Progress - Psychology
Walden University
06-2025
Bachelor of Arts - General Studies
Southern Connecticut State University New Haven
Skills
- Client Advocacy
- Progress Monitoring
- De-Escalation Techniques
- Staff Training
- Mental Health Disorders
- Microsoft Office
- Care Plan Management
- Crisis Prevention Intervention
- Active Listening
- Leadership Skills
Certification
- Driver's License
- CPR Certification
- First Aid Certification
- PMT- Restraint Training
- CPI- non violent crisis intervention
- Dialectical Behavioral Therapy Certified
Timeline
Psychiatric Technician
Montefiore Mount Vernon
08.2019 - 02.2023
Unit Clerk
Montefiore New Rochelle & Montefiore Mount Vernon Hospitals
08.2019 - 02.2023
Residential Case Manager
Mental Health Association Of Connecticut
05.2016 - 05.2019
Residential Counselor
Silver Hill Hospital
01.2006 - Current
Master's Degree in Progress - Psychology
Walden University
Bachelor of Arts - General Studies
Southern Connecticut State University New Haven
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