Melissa Bosnak
Winter Park,FL
Summary
I was a cashier with 6 years of retail experience. I am organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. I am well versed in all areas of store operations and passionate about exceeding customer expectations to building loyalty and retention. I am looking to branch out onto bigger and better opportunities. I am extremely loyal and a fast learner. I am willing to successfully complete any task to meet project goals and business expectations.
Overview
6
6
years of professional experience
Work History
Cashier/Assistant Front End Supervisor
Dollar General Market
Winter Park, FL
03.2018 - 11.2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked identification for proof-of-age and refusing alcohol sales to underage customers.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
Bagger/Cleaner
Publix
Casselberry, FL
05.2017 - 03.2018
- Bagged for customers
- Cleaned bathrooms
- Collected the shopping carts
- Floor care
Cashier/Stocker
Dollar Tree
1610 Edgewater DR. Orlando, FL
03.2015 - 04.2017
- Closed a Dollar Tree store in Winter Park
- Greeted customers promptly
- Directed customers to store locations
- Described products and services in detail
- Assisted customers in selecting items based on needs
- Reported security and service incidents to management
- Received customer payments
- Assisted on sales floor as needed to maintain service standards
Education
High School Diploma -
Aloma High School
495 N Semoran Blvd, Winter Park, FL 327927 2014
Skills
- Cash drawer balancing
- Money handling
- Merchandise restocking
- Staff mentoring
- Customer assistance
- Adaptability
- Credit and cash transactions
- Cash counting machine operations
- Security monitoring
Timeline
Cashier/Assistant Front End Supervisor
Dollar General Market
03.2018 - 11.2020
Bagger/Cleaner
Publix
05.2017 - 03.2018
Cashier/Stocker
Dollar Tree
03.2015 - 04.2017
High School Diploma -
Aloma High School