Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MELISSA BOWERS

Memphis,TN

Summary

  • Assisted sales team in achieving annual growth through effective visual merchandising and customer relationship management. Supported team development and profit analysis to improve service quality and customer loyalty. Helped manage employee scheduling for optimal staffing and operational efficiency. Worked with various computer programs.

Overview

26
26
years of professional experience

Work History

Canteen Sales

VCS Canteen
03.2025 - Current
  • Coordinated restocking efforts with suppliers to maintain optimal inventory levels.
  • Monitored store displays to ensure adherence to visual merchandising standards.
  • Demonstrated expertise in promotions, payment policies, and security practices.
  • Collaborated with departments to improve overall operational efficiency.
  • Organized backroom storage areas in compliance with company standards.
  • Executed opening and closing duties, including balancing register drawers and setting alarms.

Sales Leader

Chico's
01.2021 - 01.2023
  • Achieved substantial sales growth through effective management of operational activities. Drove customer loyalty by increasing repeat business within the local community. Enhanced customer experience by modeling best sales practices. Surpassed sales productivity goals consistently at both store and individual levels. Maximized impact of sales promotions while maintaining exceptional merchandising standards. Delivered training to staff on providing outstanding personal service. Increased brand visibility through strategic promotional initiatives. Improved sales performance through careful monitoring of key metrics. Collaborated with cross-functional teams to align marketing campaigns with sales objectives. Scheduled clients for special sales events. Oversaw performance evaluations, providing constructive feedback to enhance individual and team outcomes. Optimized pricing strategies based on market research and competitor analysis, boosting profitability margins. Increased customer engagement to drive interest and create sales opportunities. Scheduled appointments for personal shopping services.

Sales Leader

Hallmark Retail, LLC-Corporate Stores Group
01.2018 - 01.2021

Directed sales team to achieve consistent quarterly targets, contributing to significant revenue growth. Developed and implemented comprehensive sales strategies aligned with team goals. Oversaw sales data analysis to inform strategic decision-making. Facilitated coordination of Daily Field Reports (DFRs) for efficient client communication. Provided mentorship to junior sales representatives on effective deal-closing techniques while ensuring client satisfaction. Scheduled weekly work schedules for employees. Work with computers systems.

Elementary and Middle School Educator

Homeschool Educator
01.2009 - 01.2013
  • Adapted curriculum to align with student needs and interests.
  • Developed individualized study plans for diverse student levels.
  • Created engaging lesson plans across multiple subjects.
  • Led daily instruction in Math, History, English, Science, and Reading.
  • Monitored student behavior to maintain a safe learning environment.
  • Prepared compliance reports in accordance with school board regulations.

Office Administrator and Receptionist

Memphis Orthopedic Group
01.2004 - 01.2009
  • Directed all office functions to optimize operational efficiency. Supervised front desk activities and coordinated patient services. Managed healthcare provider information entry into Tiger system. Trained new staff on filing systems, data entry, and administrative protocols. Established clinic files for 12 physicians to streamline workflow. Retrieved medical dictation and essential files for clinic setup. Collaborated with physicians and medical staff to enhance patient care and compliance. Oversaw processing and servicing of medical patients. Coordinated patient check-in and check-out procedures. Scheduled appointments for workers' compensation patients.

Child Care Facilitator

Christ United Methodist Church
01.2000 - 01.2004
  • Oversaw daily operations for Mother's Day Out program, ensuring smooth functioning.
  • Facilitated development of basic skills through strategically designed programs.
  • Prepared children for school with readiness programs promoting successful future involvement.
  • Encouraged social skill development through interactions with peers and adults.
  • Introduced children to school environments, fostering positive early experiences.

Education

High School Diploma - undefined

Millington High School
Millington, TN
05.1988

Skills

  • Supported product visibility through effective visual merchandising techniques Assisted in customer retention by improving relationship management practices Aided in identifying key profit drivers through thorough profit analysis Contributed to a culture of continuous improvement through team development activities Helped streamline inventory management processes to minimize waste and enhance turnover Resolved conflicts promptly to support operational efficiency Improved transaction accuracy and speed through skilled POS operation

Accomplishments

  • Store Award: 2019 Hallmark Gold Crown R.B. Hall Award Winner, ranked 8th in the company.

Timeline

Canteen Sales

VCS Canteen
03.2025 - Current

Sales Leader

Chico's
01.2021 - 01.2023

Sales Leader

Hallmark Retail, LLC-Corporate Stores Group
01.2018 - 01.2021

Elementary and Middle School Educator

Homeschool Educator
01.2009 - 01.2013

Office Administrator and Receptionist

Memphis Orthopedic Group
01.2004 - 01.2009

Child Care Facilitator

Christ United Methodist Church
01.2000 - 01.2004

High School Diploma - undefined

Millington High School
MELISSA BOWERS