Melissa Bowles
Carlisle,OH
Summary
Dynamic professional with extensive experience in customer relations and organization, notably at Springhills Assisted Living. Proven ability to enhance client satisfaction through effective communication and a professional demeanor. Skilled in managing multiple tasks efficiently, ensuring a welcoming environment, and maintaining high standards in service delivery.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
23
23
years of professional experience
Work History
Receptionist
Springhills Assisted Living
11.2015 - 11.2016
- Welcomed visitors and customers with professional demeanor.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded quickly to phone calls and routed them to appropriate departments.
- Ensured cleanliness of the reception for a welcoming environment.
Cashier
Kroger
09.2015 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers in identifying their specific needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash register transactions involving cash, checks, and credit cards with precision.
Receptionist
Oak Creek Ob/Gyn
06.2015 - 09.2015
- Delivered proficient service by greeting and aiding all incoming visitors.
- Confirmed appointments, communicated with clients, and updated client records.
- Redirected incoming phone traffic promptly to corresponding offices.
- Ensured the cleanliness and orderliness of the reception area for welcoming visitors.
Mammographer
Kettering Health Network, Kettering Breast Evaluation Center
07.1993 - 02.2015
- Worked alongside multidisciplinary staff to ensure comprehensive care in breast health services.
- Enhanced image quality and diagnostic accuracy by maintaining mammography equipment regularly.
- Assisted in training new staff members on mammography best practices, protocols, and equipment usage, ensuring a smooth onboarding process for newcomers.
- Facilitated comprehensive patient support from initial contact through referral completion.
Education
Certificate Of Technical Studies - Radiologic Technology
Middletown Regional Hospital School of Radiologic
Middletown, OH06.1990
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Professional demeanor
Timeline
Receptionist
Springhills Assisted Living
11.2015 - 11.2016
Cashier
Kroger
09.2015 - 10.2015
Receptionist
Oak Creek Ob/Gyn
06.2015 - 09.2015
Mammographer
Kettering Health Network, Kettering Breast Evaluation Center
07.1993 - 02.2015
Certificate Of Technical Studies - Radiologic Technology
Middletown Regional Hospital School of Radiologic
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