Melissa Boylston
Brooklyn,Ny
Summary
Reliable employee seeking a challenging position, offering excellent communication and interpersonal skills. Outstanding customer service, highly organized with great attention to detail. Highly motivated, dependable and able to perform without supervision.
Overview
9
9
years of professional experience
Work History
Security Officer
Mulligan Security Corp.
06.2023 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Security Officer
Asm Global
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety a top priority.
- Patrolled and monitored premises.
- Provided excellent customer service while addressing visitor injuries or concerns related to facility safety top priority.
Teller Manager
David's Financial
08.2018 - 01.2023
- Fostered a positive work environment by promoting teamwork, collaboration and open communication among staff members.
- Improved customer satisfaction by efficiently addressing and resolving account related inquiries.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Center Consultant
Fedex office
11.2015 - 06.2018
- Enhanced team productivity with effective communication and coordination of daily tasks.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image.
- Boosted customer satisfaction by providing efficient and knowledgeable assistance to clients.
Education
Thomas Jefferson H.S
Brooklyn, NYSkills
- Report writing
- Customer service
- Cash handling and management
- Relationship building
- Sales proficiency
- Team oversight
- Teamwork and Collaboration
- Time management
- Attention to detail
- Problem solving abilities
- Multitasking abilities
- Excellent communication
Timeline
Security Officer
Mulligan Security Corp.
06.2023 - Current
Security Officer
Asm Global
03.2023 - Current
Teller Manager
David's Financial
08.2018 - 01.2023
Center Consultant
Fedex office
11.2015 - 06.2018
Thomas Jefferson H.S
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