Melissa Bradshaw
Montesano,WA
Summary
With a proven track record at Summit Pacific Medical Center, I excel in delivering compassionate patient care and adeptly handling administrative duties. My expertise spans from vital signs monitoring to creating engaging learning environments, showcasing my ability to blend technical skills with emotional intelligence. Achievements include significantly improving patient satisfaction through personalized care and efficient operational support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician,ACU
Summit Pacific Medical Center
Elma, WA
03.2024 - Current
- Provided direct patient care and assistance to healthcare team members.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided patient care by taking vital signs, height, and weight measurements.
- Performed ECG's, EKG's, and other tests under the supervision of a nurse or physician.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Preschool Teacher/Childcare Provider
Promise Community center daycare
Aberdeen , WA
03.2022 - 07.2023
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Assisted in providing a safe and secure environment for children.
- Organized educational materials and resources to create an engaging learning environment.
- Organized field trips to local attractions to enhance classroom instruction.
- Maintained records of attendance, health issues, behavior incidents, meals served and other relevant information about each child in the program.
- Participated in staff meetings to discuss best practices for engaging young learners.
- Supervised circle time, free play, outside play, and learning and developmental activities.
Medical Receptionist
Sea Mar Community Health Center Burien
Aberdeen, WA
01.2022 - 03.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Processed referrals for specialist care when requested by physicians or patients.
- Checked patients in and out for appointments and collected co-payments.
- Protected patients by observing strict HIPAA guidelines.
Certified Nursing Assistant
Alder house Assistant Living
South Bend , WA
05.2020 - 08.2020
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Reported changes in patient condition to registered nurse or physician.
Pharmacy Cashier
Rite Aid
Hoquiam , WA
03.2020 - 05.2020
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Processed payments accurately using cash registers and credit card machines.
- Verified patient information to ensure accuracy of prescriptions filled.
- Maintained records of sales transactions for inventory control purposes.
- Answered phone calls from customers regarding product availability and pricing information.
- Resolved customer complaints in a professional manner while maintaining company policies and procedures.
Janitor
Management Services Northwest
Tukwila, WA
09.2016 - 03.2020
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Keep a log book of daily tasks completed for record keeping purposes.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
Some College (No Degree) - Certified Nursing Assistant
Grays Harbor Community College
Aberdeen, WA08-2010
High School Diploma -
Willapa Valley High Schol
Menlo,Wa06-2008
Some College (No Degree) - Interior Design
Highline Community College
Tukwila, WASkills
- ADL support
- Infection prevention
- Basic nursing care
- Vital signs monitoring
- Patient hygiene management
- Sterilization techniques
- Acute care
Certification
- BLS Training and Certificate
- Certified Nursing Assistant
Timeline
Patient Care Technician,ACU
Summit Pacific Medical Center
03.2024 - Current
Preschool Teacher/Childcare Provider
Promise Community center daycare
03.2022 - 07.2023
Medical Receptionist
Sea Mar Community Health Center Burien
01.2022 - 03.2022
Certified Nursing Assistant
Alder house Assistant Living
05.2020 - 08.2020
Pharmacy Cashier
Rite Aid
03.2020 - 05.2020
Janitor
Management Services Northwest
09.2016 - 03.2020
- BLS Training and Certificate
- Certified Nursing Assistant
Some College (No Degree) - Certified Nursing Assistant
Grays Harbor Community College
High School Diploma -
Willapa Valley High Schol
Some College (No Degree) - Interior Design
Highline Community College
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