Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Melissa Braham

Cocoa,FL

Summary

Dynamic banking professional with extensive experience at TD Bank, excelling in customer relationship development and fraud detection. Proven ability to manage cash handling and reconciliation effectively while delivering exceptional service. Recognized for multitasking capabilities and commitment to banking ethics, ensuring client satisfaction and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bank Teller

TD Bank
Melbourne, FL
08.2016 - Current
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Adhered to financial services security and audit procedures.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Trained new employees on banking processes and procedures.

Education

Associate of Science - Help Desk

Eastern Florida State College
Cocoa, FL

Skills

  • Multitasking capacity
  • Strong sense of banking ethics
  • Exceptional customer service
  • Customer relationship development
  • Fraud detection proficiency
  • Data entry efficiency
  • Cash handling and management
  • Balance verification and reconciliation

Certification

  • Notary Public

References

References available upon request.

Timeline

Bank Teller

TD Bank
08.2016 - Current

Associate of Science - Help Desk

Eastern Florida State College

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