Melissa Brandenburg
Elgin,IL
Summary
Reliable Administrative Assistant enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
11
11
years of professional experience
Work History
House Cleaner
Debbie Bishop Cleaning Service
Elgin, IL
08.2018 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping
- Delivered quality customer service to address urgent needs and cleaning requests
Medical Unit Clerk
Greater Elgin Family Care Center
Elgin, IL
11.2007 - 09.2009
- Receive and process lab, x-ray and ultrasound results
- Communicate with patients regarding medical results
- Place results in patient charts and refile them
- Organize and maintain cleanliness
Sales Associate
Christopher & Banks
West Dundee, IL
11.2006 - 10.2007
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
Administrative Assistant
Northwest Bible Baptist Church
Elgin, IL
08.2005 - 10.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
Administrative Assistant
Providence Baptist College
Elgin, IL
08.2004 - 05.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Managed Access databases converting complex data into easy-to-interpret data.
Education
Associate of Arts - Administrative Assistance And Secretarial Science
Providence Baptist College
Elgin, IL05.2005
Skills
- Confidentiality and Data Protection
- Document and File Management
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Strong Organizational Skills
- Visitor Relations
- Data Entry Documentation
- Memo Preparation
- Office Supplies and Inventory
- Medical Report Preparation
- Organization and Time Management
- Reminder Calls
Timeline
House Cleaner
Debbie Bishop Cleaning Service
08.2018 - Current
Medical Unit Clerk
Greater Elgin Family Care Center
11.2007 - 09.2009
Sales Associate
Christopher & Banks
11.2006 - 10.2007
Administrative Assistant
Northwest Bible Baptist Church
08.2005 - 10.2007
Administrative Assistant
Providence Baptist College
08.2004 - 05.2006
Associate of Arts - Administrative Assistance And Secretarial Science
Providence Baptist College
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