Melissa Brantley
Acworth,GA
Summary
I'm Melissa Brantley, a Project Manager based in Acworth, GA. I'm well known for my automotive body and customized painting. I'm also passionate about car restoration, acting, creating art, and murals. I'm known for my ability to excel under highly pressurized situations, innovative thinking, and ambition. My creative side is balanced with my passion for learning, and I enjoy meditation to stay centered. I'm highly organized, creative, and driven to make an impact in the world. I'm always looking for new ways to challenge myself and stay on top of my game.
Overview
21
21
years of professional experience
Work History
Plumber Assistant
Mike Moore's Plumbing And Septic
02.2023 - 08.2023
- Development of analytical and critical thinking skills to identify areas for improvement in workflow and internal operations
- Utilization of strategies to enhance the efficiency of workflow and internal operations
- Assist in installing and maintaining plumbing systems
- Installed plumbing equipment such as sinks, tubs, toilets, and water heaters
- Ensuring all installations, repairs, and maintenance are properly sized, aligned, and supported.
Small Business Owner
Mod-Rodz
07.2019 - 09.2022
- Performed sandblasting, autobody repairs, full body custom paint jobs, and panel paint and blend
- Prepared, sanded, masked, primed, painted, wet sanded, and buffed to exceed customer expectations
- Implemented safety policies and procedures within the company
- Mixed paints to unit specifications
- Supervised all employees and maintained integrity and understanding
- Developed strong client relations and respect.
Detailer
Open Roads Complete RV
02.2017 - 07.2019
- Detailed campers to ensure they were in pristine condition for customers, both new and used units
- Ensured customer satisfaction by providing exceptional detailing services, as the only detailer within the company
- Prepared campers for customers in a timely and efficient manner, ensuring all expectations were met or exceeded.
Automotive Detailer
Terry Reid Hyundai/ Terry Reid Buick GMC
07.2015 - 02.2017
- Overseeing both dealerships, each having a specific adaptation of personality to the surrounding atmosphere and maintaining each shop with supervision while jumping into detail with the technicians
- Training each new tech by the companies' procedure and always hands-on with new individuals until accurate detailing with each vehicle
- Pre and post-inspected units
- Inventory, organize, and distribute supplies while creating profitability through cost control with all supplies, outside service companies, and vendors
- Greatly improved customer satisfaction gaining more new and regular customers by promoting an above-average level of expertise while keeping an upbeat, happy, and friendly atmosphere each day.
Business Operations Manager
Your Final Notice
11.2012 - 07.2015
- Executed daily operations of towing and recovery of vehicles, motorcycles, ATVs, and other mobile property
- Created, managed, and scheduled safety meetings for all employees
- Implemented routine mechanical maintenance on company trucks and equipment
- Administered office services throughout the company
- Prepared invoices, reports, memos, letters, financial statements, and other documentation
- Responsible for all communications of the collectors and the debtors keeping focus on each individual and situation
- Developed great relationships with all clients.
Safety Manager
M&M of Georgia
02.2006 - 11.2012
- Investigated daily operations on the rules and regulations under FMCSA's guidelines
- Compiled, drafted, and produced a complete customized safety manual
- Scheduled, coordinated, and conducted quarterly safety meetings required by OSHA and FMCSA
- Managed confidential information on employees and updated accordingly under the OSHA and HIPPA act
- Integrated routine service inspections and maintenance for each unit
- Researched and renewed all necessary permits required by Federal and State regulations.
Owner/Operator
Brantley Transport & Recovery
04.2002 - 11.2012
- Oversaw operations of towing and recovery
- Recruited clients, special interest groups, and customers strengthening the success of the company
- Trained and supervised employees on the proper use of both flatbeds and snatch trucks
- Scheduled work hours and destinations of recovery priorities, resolved multiple conflicts, and determined salaries
- Prepared invoices, reports, memos, letters, financial statements, and all other documentation using Word processor, spreadsheets, presentation, and database software
- Performed all general administrative duties
- Coordinated and executed necessary services such as unit record status, nightly file delegation, and budget attained and formulated
- Processed and collected all corporate, OSHA, Federal, and State required permits, documents, records, and reports within the scope of the company.
Education
Associate's degree - Paralegal Studies
02.2009
Associate's degree - Medical Assisting
08.2006
Skills
- Leadership
- Communication
- Analytical And Creativity
- Organization
- Attention To Detail
- Self Starter
- Auto Restoration
- Personal Assistant Experience
- Detailing
- Analysis Skills
- Restoration Industry Experience
- Buffing
- Office Management
- Mechanical Knowledge
- Project Management
- Oil Change
- Construction
- Plumbing
- Drywall
- Carpentry
- Automotive Repair
- Assembly
- Schematics
- Manufacturing
- Heavy lifting
- Automotive repair
- Customer service
- Computer hardware
- Driving
- Customer relationship management
- Conflict management
- Interviewing
- Supervising experience
- Typing
- Cash handling
- Research
- Accounting
- Negotiation
- Outside sales
- Cash register
- Hospitality
- Paralegal experience
- Information management
- Sales
- Relationship management
- HIPAA
- Remodels and New Construction
- Skilled With Both Hand and Power Tools
- Plumbing Repairs
- Troubleshooting
- Equipment Operation
- Emergency Response
- Staff Management
- Commercial Construction Experience
- Hand and Power Tools
- Construction Management
- Attention to Detail
- Piping Installation
- Adaptability in Techniques
- Safety Protocol Adherence
- Customer Service Excellence
- Problem Solving Prowess
- Continuous Learning Commitment
- Equipment Operation Proficiency
- Inventory Management Efficiency
- Emergency Response Readiness
- Conflict Resolution
- Detail Oriented
- Decision-Making
- Relationship Building
- Problem-Solving
- Power Tool Operation
- Hydraulics
- Installation and Maintenance
- Parts Fabrication
- Preventive Maintenance
- Commercial and Residential Jobs
- Mentoring and Coaching
- Heavy Lifting
- Service Reporting
- OSHA Compliance
- Inventory Management
Assessments
- Work style: Reliability, Proficient, 08/01/22
- Mechanical knowledge, Proficient, 09/01/23
- Customer focus & orientation, Proficient, 10/01/23
- Delivery driver, Proficient, 10/01/23
- Attention to detail, Proficient, 08/01/22
- Customer service, Proficient, 10/01/23
Timeline
Plumber Assistant - Mike Moore's Plumbing And Septic
02.2023 - 08.2023
Small Business Owner - Mod-Rodz
07.2019 - 09.2022
Detailer - Open Roads Complete RV
02.2017 - 07.2019
Automotive Detailer - Terry Reid Hyundai/ Terry Reid Buick GMC
07.2015 - 02.2017
Business Operations Manager - Your Final Notice
11.2012 - 07.2015
Safety Manager - M&M of Georgia
02.2006 - 11.2012
Owner/Operator - Brantley Transport & Recovery
04.2002 - 11.2012
Chattahoochee Technical College - Associate's degree, Paralegal Studies
Georgia Medical Institute - Associate's degree, Medical Assisting