Melissa Brenberger
Grand Haven
Summary
Detail-oriented professional with a robust background in managing and organizing records, poised to excel in dynamic environments. Recognized for maintaining high standards in record-keeping, data entry, and document management to ensure seamless operations. A collaborative team player thriving in fast-paced settings, adaptable to evolving requirements while consistently supporting colleagues. Proficient in database management and information retrieval, with a strong commitment to confidentiality, ensuring efficient and secure records management practices.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Circuit Court Records Clerk
Ottawa County Circuit Court
06.2022 - Current
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Generated reports from database systems to track records.
- Manages and maintains the balancing of court records accounts, including bonds, court orders, undistributed receipts and daily office balancing.
- Manages and maintains the jury management systems for Circuit/Family/Juvenile and Probate court.
Office Manager
Rx Optical
10.2019 - Current
- Built patient confidence by actively listening to their concerns and giving appropriate feedback
- Motivating and influencing others for a happy and safe work environment
- Trained and mentored new employees
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed standard operating procedures for all administrative employees.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Office Manager
Rx Optical
01.1996 - 10.2019
- Efficiently addressed customer issues to ensure quick and successful resolution
- Processed credit and debit card payments and returned the proper change for cash purchases
- Offered exceptional customer service to differentiate and promote the company brand
- Informed patients about all product lines and services offered by the company
- Helped patients select products that best fit their personal needs.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Maintained computer and physical filing systems.
Education
High School Diploma -
Ferndale High School
Ferndale, MIAmerican Board Certified - Opticianry, ABOC
08.2025
Skills
- OFFICE MANAGEMENT
- CONFLICT RESOLUTION
- ORGANIZATIONAL SKILLS
- SCHEDULING
- STAFF TRAINING AND DEVELOPMENT
- INVENTORY CONTROL
- CUSTOMER SERVICE
- ACCOUNTING
Certification
- MiFile training
- Jury System
- On-Base training
- Clover training
American Board Certified
1997 - present
Timeline
Circuit Court Records Clerk
Ottawa County Circuit Court
06.2022 - Current
Office Manager
Rx Optical
10.2019 - Current
Office Manager
Rx Optical
01.1996 - 10.2019
American Board Certified - Opticianry, ABOC
High School Diploma -
Ferndale High School
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