Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Quote
Timeline
Additional Information
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Melissa Briggs

Simi Valley,CA

Summary

Well-qualified Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to leverage training and experience to take on new professional challenges.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Human Resources Manager

Eurow & O'Reilly Corp.
05.2021 - 02.2023
  • Maintained payroll and benefits for 30 employees in various locations and diminished financial discrepancies through expert program management.
  • Facilitated process of analyzing and modifying compensation and benefit policies to establish competitive programs and ensure compliance with legal requirements. (CA, AL, and AR)
  • Conducted complex employee relations and discrimination investigations while partnering with legal counsel.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Fostered positive work environment through comprehensive employee relations program.
  • Motivated employees through special events, incentive programs, and constructive feedback

HR Manager of People, Compliance & Analytics

Boudin Bakery
02.2020 - 10.2020
  • Established strong relationships to advise decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Managed 25 NorCal leaders and 500+ employees on company policies, programs, benefits and salary administration.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Produced all WARN notices for 500+ union and non-union employees impacted by COVID-19 shutdown.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.

Multi-Store Human Resources Manager

Neiman Marcus Stores
10.2018 - 11.2019
  • Cultivated associate engagement opportunities to improve and enhance work environment and cross divisional communication that improved net promoter scores by 47 base points in 2019 by creating "open door" atmosphere.
  • Managed employee relations, regulatory compliance, staffing, talent pipeline, training & development, retention & turnover, performance reviews & merit cycles, and compensation & benefit administration for two stores; Palo Alto-$32M, 135 associates & Walnut Creek- $20M, 110 associates.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

District Human Resources Manager

Macy's Department Store
10.2015 - 05.2018
  • Led forward thinking Human Resources operations for three stores; Northridge-$59M, 300+ associates, Valencia/Santa Clarita- $38M, 230+associates, and Simi Valley- $17M, 100+ associates.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards. District Leader in Compliance.
  • Instructed senior leaders on appropriate performance based corrective steps and timely handled all claims involving issues or harassment.
  • Fostered positive work environment through comprehensive employee relations program.
  • Organized payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

Human Resources Manager

JCPenney
10.2005 - 10.2015
  • Executive Human Resources Manager (2013-2015)
  • Executive Operations Manager (2010-2013)
  • Execution Set Manager /Receiving Manager (2008-2010)
  • Multi-Area Sales Manager (2005-2008)
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards

Education

SPHR - Human Resources Management

HRCI
Alexandria, VA
2023

Skills

  • Regulatory Compliance
  • Human Resource Information System (HRIS)
  • Administering Disciplinary Procedures
  • Employee Relations Oversight / Grievance Resolution
  • Unemployment Claims
  • Performance Review Management
  • Microsoft Office proficiency
  • Benefits and compensation management
  • Workforce trends and analysis
  • Payroll coordination
  • Talent management
  • Succession planning
  • Analytical and Critical Thinking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Certified Notary Public, CA Secretary of State - Expires 08/23/2025
  • Sexual Harassment and Abusive Conduct Prevention Training, CA Department of Fair Employment and Housing - Expires 07/19/2024
  • Cal/OSHA 10 Training for General Industry - Expires 05/2024

Quote

“Know what you bring. Know what you don’t bring. And build a team that covers everything you need."
Angie Hicks

Timeline

Human Resources Manager

Eurow & O'Reilly Corp.
05.2021 - 02.2023

HR Manager of People, Compliance & Analytics

Boudin Bakery
02.2020 - 10.2020

Multi-Store Human Resources Manager

Neiman Marcus Stores
10.2018 - 11.2019

District Human Resources Manager

Macy's Department Store
10.2015 - 05.2018

Human Resources Manager

JCPenney
10.2005 - 10.2015

SPHR - Human Resources Management

HRCI

Additional Information

  • Currently enrolled in HRCI/HRCP for SPHR certification.

Expected certification 12/2023

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