Melissa Brito
Asheboro,North Carolina
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Behavioral Technician
Compleat Kidz
High Point, NC
05.2025 - 11.2025
- Delivered direct 1:1 ABA therapy in home and clinic environments to enhance skill development and reduce maladaptive behaviors.
- Developed and executed personalized treatment plans and programs under BCBA guidance.
- Compiled and submitted accurate session data and detailed notes in a timely manner.
- Facilitated collaboration among peers, supervisors, and families to uphold consistency and deliver high-quality care.
- Implemented behavior intervention plans directly with clients utilizing ABA techniques.
- Implemented principles of applied behavior analysis (ABA) to effectively address behavioral challenges.
- Facilitated skill acquisition through discrete trial teaching and natural environment teaching methodologies.
Medical Assistant/Receptionist
Dr. Renuka Harsh Pediatrics
Asheboro, NC
01.2023 - 05.2025
- Facilitated patient engagement during registration to foster a welcoming and positive experience.
- Compiled and verified demographic and insurance information to ensure eligibility accuracy.
- Executed patient registration and financial clearance processes at bedside in emergency care environment.
- Facilitated patient referrals to financial specialists for comprehensive counseling and assistance.
- Oversaw scanning and documentation processes for patient identification and insurance information.
- Monitored and recorded patient vital signs to support healthcare teams. Assisted in maintaining accurate health records for patient assessments. Contributed to patient care by providing timely updates on vital statistics.
REMOTE PATIENT ACCESS REPRESENTIVE
Talkiatry
New York, NY
02.2022 - 03.2023
- Oversaw daily patient appointment confirmations and streamlined scheduling across multiple platforms.
- Managed inquiries from patients, referral sources, and administrative departments, ensuring timely and accurate information delivery.
- Facilitated communication with insurance companies to resolve issues and secure prior authorizations.
- Managed collection of outstanding patient balances and coordinated payment arrangements within EHR system.
- Oversaw compliance with patient documentation and annual updates to enhance data accuracy.
- Delivered exceptional customer service by proactively addressing patient concerns and efficiently resolving issues.
Education
Bachelor of Science - Human Services
Gardner-Webb University
Boiling Springs, NCAssociate of Applied Science - Human Services
Randolph Community College
Asheboro, NC05.2025
Skills
Applied behavior analysis
Data compilation
Patient registration processes
Customer service excellence
Appointment scheduling management
Insurance verification processes
Conflict resolution strategies
Payment arrangement coordination
Compliance adherence
Skill acquisition facilitation
Critical thinking
De-escalation techniques
Crisis management
Intake assessment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Behavioral Technician
Compleat Kidz
05.2025 - 11.2025
Medical Assistant/Receptionist
Dr. Renuka Harsh Pediatrics
01.2023 - 05.2025
REMOTE PATIENT ACCESS REPRESENTIVE
Talkiatry
02.2022 - 03.2023
Bachelor of Science - Human Services
Gardner-Webb University
Associate of Applied Science - Human Services
Randolph Community College