Melissa Brough
Derry,NH
Summary
Experienced nurse leader, educator, and mentor with a strong commitment to nursing excellence. Demonstrates exceptional leadership skills and expert decision-making abilities in complex situations. Friendly and engaging team player who thrives on collaboration, motivating and inspiring staff to deliver their best. Detail-oriented and action-driven, excelling at meeting deadlines and successfully completing projects. Skilled in staff training and recruitment, with a proven track record of networking and building professional relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nurse Recruiter
Manchester VA Medical Center
07.2023 - Current
- Collaborator and leader in improvement processes, programs, resources, and services related to nursing.
- Clinical advisor to Senior Leadership and nursing management related to nursing workforce planning.
- Develop strategic partnerships with internal (facility leadership, current nursing staff, HR) and external (colleges, universities, associations) stakeholders to garner a pipeline of highly qualified candidates.
- Incorporate professional standards and implement broad-reaching evidence-based change utilizing expert clinical knowledge and skills.
- Assesses, plan, implement, and evaluate nursing practice to develop recommendations for systems changes that serve to improve the workforce and resource utilization.
- Develope Functional Organization Charts to demonstrate a transparent approach to staffing needs.
- Enhanced accountability, productivity and ensured coordination in decision-making as well as the ability to realign positions to best meet the needs of our organization and balance workload.
- Reduced RN vacancy rate from 15% to 5.77%.
- Initiated Targeted "Stay" interviews for high turnover areas while implementing action plans to address challenges and concerns to support, invest and retain our nursing workforce resulting in a decrease in turnover.
- In Fiscal Year 24 turnover of Registered nurses decreased from 7.29% to 5.23%
- Developed effective working relationships with internal and external stakeholders to shorten the time to hire nursing staff.
- Time to hire for nurses improved 23%
- Developed a process for requesting recruitment or changes to staffing which was adopted throughout the facility.
- Lead changes to meet the goals of the nursing strategic plan as an active member of Strengthening Nursing Workforce committee.
- Increased nurse retention rates through the development and growth of nurse engagement initiatives.
- Fosters an environment where recognizing nurses is a priority, adding, and growing the nurse recognition programs offered.
- Recognition tripled in FY24 resulting in nearly 100 nurses being recognized ay local and state levels.
- Supported the initiation of a movement challenge across the facility targeting participation from nursing staff with evidence-based data to support burnout reduction. Participation increased from 10 teams of 82 employees to 18 teams of 137 employees
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated with human resources teams to develop effective job descriptions that accurately portrayed open positions, responsibilities and qualifications.
- Participated in industry conferences and networking events to stay abreast of current trends in healthcare recruiting practices.
- Improved time-to-fill metrics by closely monitoring the performance of various recruitment channels and adjusting strategies accordingly.
- Utilized advanced search techniques within online databases such as LinkedIn Recruiter or Indeed Resume to identify passive candidates for hard-to-fill nursing roles.
- Maintained a high level of confidentiality regarding sensitive candidate information, upholding professional standards and ethical practices in the nursing recruitment field.
- Implemented applicant tracking systems to efficiently monitor candidate progress throughout the recruitment process.
- Negotiated competitive compensation packages for nursing professionals based on market trends.
- Provided comprehensive support for hiring managers during interview preparation, scheduling, and post-interview follow-up activities.
- Developed strategies to address nursing shortages through targeted recruitment efforts and creative staffing solutions, ensuring adequate coverage in all departments.
Nursing Professor
Franklin Pierce University
09.2017 - Current
- Instructing online courses in the Undergraduate and Graduate Nursing programs.
- Courses include: Community Nursing, Nursing Education, Health Promotion and the lifespan, Introduction to Bachelorette Nursing, Evidence Based Practice Nursing, Holistic Health, Health Policy, Death and Dying, and Creating a family
- Developing and implementing curriculum
- Evaluating students’ progress towards course learning objectives and giving prompt and supportive feedback.
- Facilitating online discussions that strengthen learning and understanding of subject matter
- 100% of enrolled students received an 80% or higher
- Course evaluations consistently display positive feedback from students over a 7 year span.
Behavioral Health Registered Nurse
Southern New Hampshire Medical Center
08.2021 - 07.2023
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Certified Nursing Assistant Instructor
Manchester School of Technology
09.2014 - 07.2023
- Led a cross-functional committee to integrate English and technology into health science instruction, resulting in a 15% improvement in student engagement and opportunities for duel credit through Manchester Community College.
- Developed and integrated project-based learning units, enhancing students' problem-solving skills and increasing classroom participation by 20%
- Developed and implemented curriculum to meet course objects and state standards
- Secured funding through Perkins Grant to fund Simulation Lab renovation resulting in addition of 2 simulation patient rooms.
- Created simulation/lab scenarios to facilitate skill development.
- Managed inventory and supplies for program as well as grant writing to support program
- Developed, Chaired and maintained an advisory board of industry professionals to support growth and ensure best practice within the program.
- Evaluated students’ progress and offered support and guidance for continued academic success.
- Utilized multiply teaching methods including visual, auditory, hands on, demonstration and return demonstration with a focus on simulation.
- Organize cooperative learning activities through group and community projects.
- Created and organized test questions to assess content covered in course.
- Organized a school-wide initiative to train staff and students in hands only CPR achieving over 300 participants annually.
- Provided professional development training for 30+ teachers on digital engagement and assessment tools, increasing the utilization of best practices in classrooms
- Cultivated partnerships with local colleges and universities and initiated college level curriculum into the classroom resulting in students earning duel credit and transferrable College credit in Medical Terminology
- Determined readiness of each LNA student to take on additional responsibility and work independently based on multi-factor analyses.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Empowered students through counseling and skill-building exercises.
- Established a HOSA Chapter(Health Occupations Students of American) empowering students to become leaders in the global health community. Community projects were recognized at the state and National level consistently over a 5 year span.
Allied Health & Health Science Instructor
Salem Highschool
08.2020 - 12.2022
- Championed the use of a flipped classroom model, leading to a 50% increase in class participation and a 15% decrease in homework issues
- Develop and implemented curriculum to meet course objects and state standards
- Developed digital and online resources
- Instructed course asynchronously to meet the needs of all learners during pandemic.
- Maintained classroom management while providing a safe learning environment
- Evaluate students’ progress and offer support and guidance for continued academic success
- Utilize multiple teaching methods including visual, auditory, hands on, demonstration and return demonstration
- Utilize multiple digital teaching tools such as Google classroom, Padlet, Pear deck, Hyperdocs and other online student-centered resources
- Established and maintained professional relationships with students, staff, parents and community members.
- Led CPR and First Aid training and certification for 100+ students.
- Secured clinical placements in community healthcare facilities for 100% of students.
Certified Nursing Assistant Instructor
Greater Lawrence Technical School
09.2019 - 06.2020
- Develop and implement curriculum to meet course objects and state standards
- Create simulation/lab scenarios to facilitate skill development
- Maintain classroom management and keep students on task
- Evaluate students’ progress and offer support and guidance for continued academic success
- Utilize multiply teaching methods including visual, auditory, hands on, demonstration and return demonstration
- Prepared challenging lesson plans to develop CNA students into successful healthcare professionals.
- Led and facilitated Skills USA team resulting in 10 students recognized at the state level for Leadership skills and Medical Terminology.
- Determined readiness of each CNA to take on additional responsibility and work independently based on multi-factor analyses.
Registered Nurse
Pentucket Medical
07.2011 - 09.2014
- Worked in a variety of departments including pediatrics, adult medicine and pulmonology
- Triage patients and refer appropriately
- Communicate efficiently with physicians inside and outside of the practice
- Perform history and physical examinations on patients
- Provide education and training to patients on new medications
- Administer vaccinations as well as injectable medication
- Telephone triage and assessment
- Work collaboratively with insurance companies to obtain prior authorization
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Dental Assistant
Aspen Dental
10.2007 - 08.2008
- Responsible for all charting to ensure accurate medical records
- Recorded current treatment plans
- Instructed patients on proper oral health
- Strived to achieve a comforting and welcoming environment to all patients
- Managed patients schedule according to treatment plan
- Educated patients on their insurance benefits and coverage
- Participated in maintaining a safe working environment
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient X-rays and images for review by dentist.
- Prepared and sterilized instruments and materials for use by dentists.
Assistant Director/ Director
Primrose School
11.2005 - 11.2006
- Led the school from start to finish through the academic accreditation process. First school in the state to receive this accreditation.
- Supervised, mentored and successfully formed a team environment with 33 teachers
- Implemented curriculum programs and performed teacher evaluations,
- Frontline parent liaison including concerns, tuition, and billing.
- Ensured compliance with state and corporate regulation.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Managed program paperwork and child records to comply with state requirements.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
Education
Master of Science - Nursing Education
Endicott College
12-2016
Skills
- Ethical standards
- Healthcare regulations
- Staff development
- Clinical expertise
- Professional networking
- Resource utilization
- Policy compliance
- Quality improvement
- Innovation management
- Poised under pressure
- Data collection and analyzing
- Interpersonal and communication skills
- Positive, enthusiastic and energetic
- Task prioritization
- Work Planning and Prioritization
- MS Excel, PowerPoint, Teams, Outlook
Certification
Certifications and Licenses Register Nurse June 2011-Present
Nurse Instructor June 2015 Teaching Certification May 2016-Present
New Hampshire Active Multi-state License #064513-21
New Hampshire Active Approved Ed RN or LPN NA Instructor License #01424
New Hampshire Department of Education Teacher Certification EdID 111611
Hobbies and Interests
Co-Author Moral distress among first year nursing students.
Endicott College, Beverly MA Dec 2014- Nov 2015
Research Simulation verses lecture-based education in nursing education. Endicott College, Beverly MA Nov 2014
Research Case studies as an effective teaching tool.
Endicott College, Beverly MA April 2016
Awards
Vocational Educator of the year June 2018
Manchester School district, Manchester NH
Sigma Theta Tau International Honor Society of Nursing May 2015 Chi Epsilon Chapter
Endicott College, Beverly Ma
Nursing Award of Excellence May 2011
Manchester Community College, Manchester NH
Timeline
Nurse Recruiter
Manchester VA Medical Center
07.2023 - Current
Behavioral Health Registered Nurse
Southern New Hampshire Medical Center
08.2021 - 07.2023
Allied Health & Health Science Instructor
Salem Highschool
08.2020 - 12.2022
Certified Nursing Assistant Instructor
Greater Lawrence Technical School
09.2019 - 06.2020
Nursing Professor
Franklin Pierce University
09.2017 - Current
Certified Nursing Assistant Instructor
Manchester School of Technology
09.2014 - 07.2023
Registered Nurse
Pentucket Medical
07.2011 - 09.2014
Dental Assistant
Aspen Dental
10.2007 - 08.2008
Assistant Director/ Director
Primrose School
11.2005 - 11.2006
Master of Science - Nursing Education
Endicott College
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