Melissa Brown

As a quality technician I acquired the knowledge of working with microsoft excel, word programs, and power point. Through this position I acquired the knowledge of how to professionally communicate with suppliers and customers along with my coworkers. In addition, I acquired the skills to possess a strong background in organization time management, handling pressure from customers, and communication skills.

• Sampled materials and products to conduct in-depth measurements and tests.
• Made recommendations on ways to improve testing procedures, production processes and training.
• Evaluated results against design standards and compliance requirements.
• Inspected manufactured parts by reviewing visually and assessing dimensions.
• Evaluated samples against standards by completing measurements, visual inspections and other established tests.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Performed thorough inspections of incoming materials and outgoing products.
• Helped uncover and fix production problems in order to reduce overall defect rates.
• Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
• Safeguard customer requirements as well as product quality standards by delivering support.
• Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
• Documented findings and entered into Excel files for tracking.
• Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
• Conducted data review and followed standard practices to find solutions.
• Generated detailed reports outlining results and recommendations.

I acquired many skills from this position. I worked as an assembler which entailed putting together aftermarket transmission kits. I advanced myself within the company and expanded my knowledge by obtaining a position within the receiving department. within this department I learned to use Excel which was needed to keep customers orders with on time delivery. In addition, I was exposed to many different people such as suppliers and customers. This helped me develop a strong confidence in myself to become a leader within my team.