Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Melissa Brown

Winterville,NC

Summary

Compassionate Elderly Caregiver with proven expertise at Silvercare in medication management and emotional support. Enhanced client well-being through effective communication and safety monitoring, fostering trust and independence. Recognized for improving daily living quality and providing exceptional companionship, ensuring a dignified and respectful environment for all clients. Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.

Overview

10
10
years of professional experience

Work History

Elderly Caregiver

Silvercare
Greeneville, NC
09.2017 - Current
  • Assisted elderly clients with daily living activities and personal care.
  • Provided companionship and emotional support to enhance client well-being.
  • Managed medication schedules and reminders for clients' health needs.
  • Maintained a clean and safe environment in clients' homes.
  • Communicated effectively with families regarding clients' care plans.
  • Helped clients with mobility and physical exercises for improved health.
  • Documented daily activities and any changes in client conditions accurately.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Developed strong relationships with clients based on trust and respect.
  • Provided companionship and emotional support to elderly clients.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Responded quickly in emergency situations in a calm manner.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Improved patient outlook and daily living through compassionate care.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Followed care plan and directions to administer medications.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Administered medications according to physician instructions.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Maintained accurate records of services provided for each client.
  • Provided emotional support during end-of-life transitions.
  • Recognized emergencies and notified paramedics and family members.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Communicated effectively with family members on progress of client's health condition.
  • Supported clients in making decisions that were consistent with their values and wishes.
  • Assessed client's needs and developed individual care plans accordingly.
  • Monitored vital signs and reported changes to medical team.
  • Educated families on available resources within the community that can assist them in caring for their loved ones.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted clients with maintaining good personal hygiene.

Cashier/Certified Pharmacy Technician

CVS Pharmacy
Greeneville, NC
11.2015 - 04.2025
  • Processed customer transactions efficiently at CVS Pharmacy registers.
  • Handled cash, credit, and debit payments accurately.
  • Assisted customers with product inquiries and recommendations.
  • Managed inventory levels by restocking shelves regularly.
  • Maintained a clean and organized checkout area consistently.
  • Resolved customer complaints with effective communication skills.
  • Collaborated with team members to ensure smooth operations.
  • Trained new cashiers on company policies and procedures effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Massage Therapy - Maf=ssage Therapy

Everest Institute
Brighton, MA
06-2009

Skills

  • Medication management
  • Personal care assistance
  • Daily living support
  • Safety monitoring
  • Companionship provision
  • Health monitoring
  • Emotional support provision
  • Problem solving
  • Effective communication
  • Customer service and communication skills

Affiliations

I love to read. I am always interested in learning new things.

Accomplishments

I received an award for caregiver of the quarter.

Timeline

Elderly Caregiver

Silvercare
09.2017 - Current

Cashier/Certified Pharmacy Technician

CVS Pharmacy
11.2015 - 04.2025

Massage Therapy - Maf=ssage Therapy

Everest Institute

Similar Profiles

CREATE PROFILE