Melissa Brown
Lorena,TX
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, . Proven ability in customer service and assistance, ensuring client satisfaction through effective communication and empathy. Skilled in cash handling and appointment management, consistently delivering exceptional support and fostering positive relationships.
Overview
12
12
years of professional experience
Work History
Cashier
Dollar General Store
11.2022 - Current
- Greeted customers upon entry and promptly addressed their needs.
- Welcomed customers and assessed requirements to provide appropriate assistance.
- Operated cash register with high accuracy for cash, check, and credit card transactions.
- Adapted schedule and took on extra shifts to support business operations.
Caregiver
Right At Home Health Care
08.2020 - 10.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Hair Stylist
On The Avenue Salon & Blowout Bar
10.2017 - 08.2021
- Maintained workspace cleanliness to ensure safety and a welcoming environment for clients.
- Built loyal clientele through exceptional customer service and meticulous attention to styling techniques.
- Processed payments efficiently, entering sales in register to enhance customer service.
- Provided personalized haircuts, styling, and color services to maximize client satisfaction.
- Scheduled customer appointments and adjusted time slots to accommodate demand.
Receptionist
Girling Home Health
10.2013 - 03.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Science - Cosmotology
McLennan Community College
Waco, TX07-2019
High School Diploma -
Rising Star High School
Rising Star, TX05-1998
Skills
- Client support
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Product restocking
- Conflict resolution
Timeline
Cashier
Dollar General Store
11.2022 - Current
Caregiver
Right At Home Health Care
08.2020 - 10.2022
Hair Stylist
On The Avenue Salon & Blowout Bar
10.2017 - 08.2021
Receptionist
Girling Home Health
10.2013 - 03.2016
Associate of Science - Cosmotology
McLennan Community College
High School Diploma -
Rising Star High School
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