Summary
Overview
Work History
Education
Skills
Community Volunteering
Timeline
Generic

Melissa Bugg

Provo,UT

Summary

Energetic and empathetic social work student and certified peer support specialist dedicated to empowering individuals through a holistic approach. With a strong foundation in social work principles, ability to excel in active listening, problem-solving, and maintaining cultural competence. able to leverage effective communication and collaboration skills to foster meaningful relationships and advocate for clients' rights. Committed to ethical practices, resilience, and ongoing self-care, poised to contribute positively as a compassionate professional in the social work and peer support arena.

Overview

5
5
years of professional experience

Work History

Support Staff Supervisor

Crossroads Adult And Youth Services
08.2023 - Current
  • Supervise clients.
  • Promote independence.
  • Transport to appointments
  • Manage Financial Obligations
  • Administer Medications
  • Conflict resolution

Peer Support Specialist

Fresh Start Ventures
08.2019 - 06.2023
  • Built relationships with others based on honesty and trust.
  • Demonstrated extensive knowledge of recovery and wellness.
  • Assisted individuals in rebuilding positive support systems.
  • Fostered relationships with partner agencies.

Certified Peer Support Specialist

New Roads Behavioral Health
06.2019 - 04.2023
  • Apply lived experiences in appropriate and positive ways.
  • Ability to hold healthy boundaries.
  • Willingness to work part of a team.
  • Problem solving and listening skills.
  • Provide guidance and recommend Dialectical Behavioral skills.
  • Supported clients with BPD and encouraged social and daily living skills.
  • Learn to manage groups up to 30

Education

Bachelor of Science - Family Sciences

Utah Valley University
Orem, UT
04.2025

Associate of Science - Social Work

Utah Valley University
Orem, UT
01.2024

Skills

    Empathy

    Active Listening

    Communication Skills

    Cultural Competence

    Problem-Solving

    Boundaries and Ethics

    Advocacy Skills

    Collaboration

    Time Management

    Resilience

    Crisis Intervention

    Self-Care

Community Volunteering

Volunteer at neighborhood food panties including Tabitha's Way and Community Action

Timeline

Support Staff Supervisor

Crossroads Adult And Youth Services
08.2023 - Current

Peer Support Specialist

Fresh Start Ventures
08.2019 - 06.2023

Certified Peer Support Specialist

New Roads Behavioral Health
06.2019 - 04.2023

Bachelor of Science - Family Sciences

Utah Valley University

Associate of Science - Social Work

Utah Valley University

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Melissa Bugg