Melissa Bungert

• Greet customers and provid excellent customer service while promoting weekly specials to increase sales potential.
• Operate cash register efficiently and accurately, process payments by cash, credit card, gift card or automatic debit, process returns and exchanges of merchandise in accordance with store policies.
• Balance daily transactions on a computerized point-of-sale system, follow company security procedures for handling large sums of money.
• Stock shelves with merchandise when needed, maintain cleanliness of checkout area including countertops, registers, windowsills and floors.
• Perform other duties as assigned by management.

• Provide exceptional customer service, addressing inquiries and resolving issues promptly; answer telephones, direct calls, and take messages; copy, sort, and file records of office activities and business transactions.
• Utilize office equipment such as printers, copiers, and fax machines efficiently.
• Assist in various types of graphic design methods for clothing, posters, hats, signs, etc.
• Light cleaning

U-Haul

• Identify needs of customers promptly and efficiently.
• Assist customers with scheduling contracts for the use of moving trucks, trailers, etc., assist with the hook-up of trailers.
• Process returns of equipment, and reporting any maintenance issues or concerns in a timely manner.

• Provided excellent customer service to ensure satisfaction and that each guest was served courteously, quickly, and efficiently, responded respectfully to guest inquiries and complaints in a professional manner.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Accurately recorded orders on cash register and point-of-sale system, delivered food orders promptly and courteously, communicated effectively with kitchen staff regarding customer allergies or special requests.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Stayed informed about daily specials, new menu items, promotions, collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Monitored dining room for cleanliness and proper set-up at all times.
• Handled money transactions accurately while following company procedures for handling cash payments.