Melissa Bunnell
Kalamazoo
Summary
What I look for in a job is the opportunity for service to others, whether community at large or a unique clientele. I was raised internationally and excel at creating rapport with a diverse range of people, elevated by my experience working in law enforcement and academics. I look to understand people at their core to find out how best I can be of help. I'm personable and energetic, with a desire to learn new things as well as expand what I'm familiar with.
Overview
7
7
years of professional experience
Work History
Corrections Deputy
Kalamazoo County Sheriff's Department
11.2022 - 11.2025
- Field Training Officer and functional OIC or Sergeant as needed, certified in Critical Intervention training
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to emergency situations and de-escalated hostile confrontations.
- Searched for contraband, weapons and drugs while maintaining safety and security
- Enforced rules and kept order for over 300 inmates from varying backgrounds
Security Officer
Teachout Security Solutions
12.2020 - 08.2021
- Our operations as private security ranged from vehicle and foot patrols, CCTV monitoring and intervention on sites all over the region. It demanded quick thinking, versatility significant attention to detail
- Observe intense camera displays, responded to security threats both of person and material, dispatched further law enforcement when necessary and maintained location security during night hours
- Interaction with all types of people: At my vehicle patrol site, a hospital, I often dealt with the rowdy patients who had been kicked out, those seeking drugs from the hospital, escaped patients, as well as a variety of civilians seeking information and law enforcement personnel.
- Predominant function was to report suspicious activity and maintain secure campuses and facilities
Lifeguard
Western Michigan University | University Recreation
08.2019 - 05.2020
- Responsible for efficiency, safety and uncompromised attention of leisure pool and sauna patrons of all ages
- Guard over a mixture of swim lessons, family and college patrons in a medium-risk environment that required a mixture of patrolling and guard stand
- Policy enforcement and patron education
- Daily patron charting to keep track of pool and sauna traffic
Lifeguard
City of Lubbock | Aquatics
05.2019 - 08.2019
- Responsible for the overall efficiency, safety and uncompromised attention of an outdoor recreational pool of 200+ people daily of all ages
- Maintained safe pool health through monitoring chemical levels
- Ensured positive attitude and quality customer service to 1,000+ patrons weekly
- Dealt effectively with stressful situations resulting from emergency incidents
Resident Assistant
University of Mary-Hardin Baylor | Residential Life
08.2018 - 05.2019
- Developed an open and welcoming community among 100 residents
- Educated and enforced all of the university’s housing and residential life policies
- Collaborated with Co-Resident Assistants to create engaging programs, execute large events and exchanged guidance for the position
- Mediated and offered conflict resolution in a kind but professional manner for any and all residents in need
- Office and surveillance work that promoted a safe building environment
- Worked heavily with Microsoft Excel and maintained spreadsheets constantly
Education
Bachelor of Science - Criminal Justice
Northern Michigan University
Marquette, MI05-2027
High School Diploma -
Portage Central High School
Portage, MI06-2017
Skills
- Proficiency in Microsoft Office
- Surveillance & CCTV
- CPR & First Aid Certified
- Customer Service
- Data Analysis
- Problem Solving
- Adaptability
- De-escalation techniques
- Mental health awareness
- Creativity
- Attention to Detail
- Writing
- Incident documentation
Timeline
Corrections Deputy
Kalamazoo County Sheriff's Department
11.2022 - 11.2025
Security Officer
Teachout Security Solutions
12.2020 - 08.2021
Lifeguard
Western Michigan University | University Recreation
08.2019 - 05.2020
Lifeguard
City of Lubbock | Aquatics
05.2019 - 08.2019
Resident Assistant
University of Mary-Hardin Baylor | Residential Life
08.2018 - 05.2019
Bachelor of Science - Criminal Justice
Northern Michigan University
High School Diploma -
Portage Central High School