Melissa Burns
ERP/EDI Engineer
La Vista,NE
Summary
Skilled Electronic Data Interchange Coordinator experienced coordinating electronic records, maintaining open communication and reviewing reports. Instrumental in maintaining functioning systems, streamlining processes and realigning procedures to better serve customer needs. Tactful, friendly and communicative with both technical and non-technical people. Experienced EDI Coordinator skilled in troubleshooting and resolving errors, performing quality assurance audits and training support staff to enhance processes. Excellent communication, planning and problem-solving skills.
Six Sigma Techniques Team Management Business Development Strategic Management Data Analytics Auditing Supply Chain Analytics Customer Relationship Management EDI Engineer IT Project Management ERP Analyst Business Communications Customer Relationship Management Escalation Management Cross Functional Team Coordination/Collaboration Change Management
Overview
16
16
years of professional experience
Work History
ERP Engineer
Management Information Systems
05.2022 - Current
- IT management of EDI, ERP, and Materials, across 5 departments
- Excels at management of multiple large scale complex tasks
- Driven to use best practices to solve issues and implement solutions for customers and the business., James Skinner Baking Company
- SPS EDI system management
- New EDI Customer onboarding
- Design and test EDI Documents for implementation
- Coordinates with Works closely with AP, receiving, sales, operations, and purchasing teams to ensure all business processes work at their highest potential
- Trouble shooting and Problem Solving with exceptional eye for detail
- Maintains and supports Microsoft Dynamics GP through IT and across all business areas
- Establishes and documents training and best practices manuals
- Single point of contact for EDI for all levels including C Suite
- Excellent track record of planning, coordinating and executing meetings.
ERP System Analyst
04.2021 - 05.2022
- PetIQ
- Trouble shooting, Designing, Testing, and Implementation of program changes for transformations of ERP system Innatrack
- Creates and implements process documentation for 5 departments
- Supported IT system implementation of SAP system
- EDI Integration and customer implementation
- Ambassador to all levels of business and providing cross department training
- Define and creates new KPIs for various departments to improve system and department performance
- Delivering roadmaps and project outcomes for alignment with IT objectives.
Supply Chain MMIS Analyst/Quality Inventory Control Specialist
Nebraska Methodist Hospital
07.2017 - 04.2021
- ERP system upgrades
- EDI implementation data analyzation to improve performance from a rank of 653 to a new rank of top 50 customers using GHX platform
- Supply Chain Management SME
- Experienced in supply chain contract negotiating and execution
- Proven experience in working with mix of IT, supply chain, and business management
- Excels at coordinating multiple large scale workstreams
- Proven leadership and ambassador for large projects
- Identifies and analyzes key business metrics for supply chain
- ERP SME for Infor
- Built, managed, and maintained Item Master with over 200,000 products for supply chain management.
Customer Operations Manager
ProSource Wholesale Floorcoverings
03.2011 - 07.2017
- Provided project management support to Account Managers and Members for 6 years
- Managed team and improved performance while increasing revenue and grew business 270
Project Manager
AT&T Business Services
10.2006 - 02.2011
- Utilized technology and managed projects for Select Business customers including the MDA telethon
- Problem solved to resolve disputes.
Education
Master of Science - Information Technology Cyber Security
Capella University
MBA - Project Management
Capella University
Bachelor of Science - Business
Bellevue University
Skills
Database monitoring
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ERP Engineer
Management Information Systems
05.2022 - Current
ERP System Analyst
04.2021 - 05.2022
Supply Chain MMIS Analyst/Quality Inventory Control Specialist
Nebraska Methodist Hospital
07.2017 - 04.2021
Customer Operations Manager
ProSource Wholesale Floorcoverings
03.2011 - 07.2017
Project Manager
AT&T Business Services
10.2006 - 02.2011
Master of Science - Information Technology Cyber Security
Capella University
MBA - Project Management
Capella University
Bachelor of Science - Business
Bellevue University
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