Melissa Butler

•Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision.

•Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis.

•Managed a team of XX employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction.

•Optimized inventory control processes to minimize stock outs while reducing excess inventory by XX%.

•Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships.

•Ensured compliance with company policies, procedures, and safety regulations at all times.

•Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment.

•Developed employee schedules based on business needs while effectively managing labor costs within budget constraints.

•Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability.

•Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement.

•Responsible for counting and receiving products coming in from distributors. •Handling customer transactions including purchases for the pumps and Casey's in store purchases. •Provide stocking of shelves and inventory count between customer transactions, as well as organizing back stock rooms.

•Maintain a count of cash for both cash drawer and safe, balancing both at conclusion of shift.

•Additionally receiving customer call in and online orders in kitchen.

•Prepping food for shifts following.

•Served as Nail Technician on a part time basis for appointment customers and walk in clients.

•Responsible for maintaining nail tech station with sufficient products and proper clean and sanitized tools to maintain quality service to customers.

• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Responsible for providing hairdressing services for male and female clients on an efficient and customer satisfaction oriented maner.
• Implemented cosmetology skills to develop person client base and promote quality customer service for the business

•Serve as Distributer and sell It Works! Products. •Responsible for providing quality customer service including scheduling presentations.

•Answering customer questions and concerns. •Recording sales and account records.

•Maintaining inventory.