Melissa Butterfield
Redmond
Summary
Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level position. Ready to help the team achieve company goals. Multiple years of customer service experience. General knowledge of Microsoft Office programs and data entry. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Control Point Operator
CUCF State of Utah
Gunnison
10.2025 - Current
- Monitored entrances and exits for personnel entering premises.
- Verified photo IDs to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily reports.
- Responded to alarms as required.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, and critical incidents.
Golf Attendant
State of Utah, Palisade State Park
Sterling
04.2022 - 10.2025
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival at the clubhouse or practice facility entrance areas.
- Collaborated closely with colleagues to ensure efficient operation of range facilities including ball collection and machine refilling tasks.
- Provided valuable input to management regarding course conditions, guest feedback, and potential improvements.
- Contributed to a positive workplace culture by collaborating effectively with team members and demonstrating a strong work ethic, setting an example for other employees.
- Streamlined pro shop operations for increased sales by managing inventory, merchandising displays, and transactions.
Waitress
Frontier Village
04.2018 - 04.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
CNA
Stonehenge Of Richfield
04.2012 - 04.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
Generals
Snow College
Ephraim, UTSkills
- Strong Work Ethic
- Team player mentality
- Customer Service
- Cash Handling
- Reliability and punctuality
- Time Management
- Data Entry
- Verbal Communication
- Strong Problem Solver
- Scheduling
- Filing and data archiving
- Inventory management
- Order fulfillment
- Record keeping
- Warehouse safety
Certification
- Food Handler's Permit/Card - Central Utah Public Health Department.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
References
- Jennifer Lund (435) 896-7024 Office specialist at CUCF
- Brandy Crane (435) 633-5708 Office specialist at CUCF
- Shawnee Boswell (435) 633-0064 Office Manager at Nasco
Timeline
Control Point Operator
CUCF State of Utah
10.2025 - Current
Golf Attendant
State of Utah, Palisade State Park
04.2022 - 10.2025
Waitress
Frontier Village
04.2018 - 04.2022
CNA
Stonehenge Of Richfield
04.2012 - 04.2018
Generals
Snow College