Melissa Byam
Brooklyn
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
22
22
years of professional experience
Work History
Accounts Receivable Assistant
Clipper Equity
10.2023 - Current
- Processed and recorded incoming payments using accounting software to ensure accuracy.
- Assisted in reconciling customer accounts, identifying discrepancies to maintain financial integrity.
- Managed customer inquiries regarding invoices and payment status, enhancing client relationships.
- Collaborated with team members to streamline accounts receivable processes for improved efficiency.
- Answered customer questions and concerns and sought through outstanding payment accounts to resolution.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Office Assistant
Citi Center Optical
01.2006 - 01.2020
- Greeted patients & answered phone inquiries;
- Handled and responded to email and written correspondences
- Scheduled appointments, referrals and maintained patient records
- Assisted with vision test and taught patients how to use and care their eyeglasses and contact lenses
- Posted patient payments to accounts for monthly reconciliation
- Monitored customer service goals with emphasis on professionalism and courtesy
Medical Biller
Citi Center Optical
01.2006 - 01.2020
- Performed posting charges and completion of claims to payers in a timely fashion
- Submitted billing data to insurance providers
- Processed claims and claim denials to ensure maximum reimbursement for services provided
- Submitted Medicare and Medicaid for reviews and audits
- Prepared and maintained billing reports for supervisory review and approval
Office Manager
Balcolm Tax Consulting Services
01.2004 - 01.2006
- Supervised staff and the day to day operations;
- Maintained clients data; scheduled appointments
- Responded and resolved customer inquiries
Education
Health Care Administrator Certificate - Health Administration
UOPX University of Phoenix
Arizona City, AZ06-2026
Skills
- Microsoft Word; Power Point and Excel; Quick Books, Electronic Medical Billing CPT-4 and ICD Coding
- Payment processing
- Microsoft office
- Collections
- Invoice processing
- Payment tracking
Timeline
Accounts Receivable Assistant
Clipper Equity
10.2023 - Current
Office Assistant
Citi Center Optical
01.2006 - 01.2020
Medical Biller
Citi Center Optical
01.2006 - 01.2020
Office Manager
Balcolm Tax Consulting Services
01.2004 - 01.2006
Health Care Administrator Certificate - Health Administration
UOPX University of Phoenix