Summary
Overview
Work History
Skills
Certification
Timeline
Generic

MELISSA CALABRESE

Smithtown,NY

Summary

Office manager with over 21 years of experience looking to leverage my wealth of knowledge and experience to increase efficiency and effectiveness with a customer-service approach.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Accounts Payable Clerk

Upper Restoration Inc.
08.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Accounting Manager/Bookkeeper

Skylift Contractor Corporation
02.2006 - 08.2023
  • Managed and maintained bids, proposals, purchase orders and estimates
  • Scheduled incoming freight for upcoming jobs
  • Verified accounts by reconciling statements and transactions
  • Tracked revenue and performed bookkeeping for payments paid to the company, subcontractors, and clients
  • Gathered information for GL and workers compensation insurance certifications, OCIP/CCIP, and audits
  • Performed a variety of administrative and staff support services such as answering phones, processing mail, scanning documents, filing, faxing, and performing data entry
  • Completed Department of Buildings and Department of Transportation paperwork and NYC Transit RR Insurance for job approvals
  • Maintained payroll, 401k payment plans, and health benefits via ADP to pay Local 14, Local 15, Local 282, Local 40, Local 638 Benefits
  • Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
  • Created and maintained financial databases for data entry, tracking and reporting.
  • Optimized cash flow management through careful analysis of accounts receivable, accounts payable, inventory levels, and working capital requirements.

Financial Aid Advisor

Chubb Institute
01.2005 - 01.2006
  • Analyzed and processed financial package data
  • Provided front-end financial counseling that enabled students to develop and implement long-term plans for meeting their financial obligations, with appropriate methods of financing
  • Provided financial counseling in compliance with all federal, state, accreditation, and corporate guidelines/regulations
  • Explained the financial process to students and parents using institutional and federal aid
  • Followed up on students with outstanding balances and missing documents ensuring that all aid has been applied for and all deadlines are met
  • Ensured all documents received were accurate and sufficient information was provided in order to process verification and loans

Administrative Assistant

Brooklyn Law School
01.1999 - 01.2004
  • Monitored payroll distribution for over 300 Federal Work-Study Student Employees
  • Billed employers, handling forms such as contracts with Employer and W4 and 1-9
  • Provided front desk student counseling regarding description of Title IV aid programs, application requirements and dissemination of various lending information (significant to financing graduate school)
  • Conducted data research for management regarding institutional and office expenditures
  • Answered multiple phone lines, scheduled appointments for the Director, Associate Director, and Assistant Director
  • Performed data entry and record keeping of student application materials, expenditures and loan approvals
  • Reconciled Tuition Assistance Program and outsourced scholarship programs
  • Maintained distribution of incoming and outgoing mail and filing systems for a student population of approximately 1,500 students

Skills

  • Microsoft Office
  • Datatel 17
  • Quickbooks
  • Campus 2000
  • ADP System
  • Opennet
  • ADP
  • Customer Service
  • Office Management
  • Adaptable
  • Communication
  • Organization
  • Payroll and Billing

Certification

  • Notary Public License - New York Secretary of State or Equivalent Authority.

Timeline

Administrative Assistant/Accounts Payable Clerk

Upper Restoration Inc.
08.2023 - Current

Accounting Manager/Bookkeeper

Skylift Contractor Corporation
02.2006 - 08.2023

Financial Aid Advisor

Chubb Institute
01.2005 - 01.2006

Administrative Assistant

Brooklyn Law School
01.1999 - 01.2004

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MELISSA CALABRESE