Melissa Calderon

Maintained confidentiality of sensitive company and patient information while handling sensitive documents and communications. Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors. Interacted with providers by phone, email, or in-person to provide information. Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.

Food & Beverage Lead:

Led shift crew through various tasks throughout the day to keep operations running. Operated POS systems, handled cash, and issued refunds. Maintained consistent work flow through high pressure rush hours with over 1000 guests per day.

Attractions Host:

Enforces all safety regulations and procedures. Maintaining guest control for parades and provide necessary information for those with inquires.

Operated cash registers and self-checkout scanners. Helped in returns, exchanges, and financial services. Assisted in maintaining the store by organizing products back to the shelves and handling any damaged merchandise.