Reviewing medical records, patient charts, and other documentation to assess compliance with clinical guidelines and identify potential issues or errors
Developing quality improvement initiatives:
Identifying areas for improvement based on data analysis and designing strategies to address them, such as new procedures or staff training programs
Regulatory compliance:
Ensuring the facility adheres to all relevant healthcare regulations and standards set by government agencies
Incident reporting and investigation:
Reviewing and analyzing adverse events or near misses to identify root causes and implement preventive measures
Performance monitoring:
Tracking key performance indicators (KPIs) related to patient care quality and reporting findings to healthcare leadership
Staff education and training:
Providing training to healthcare providers on quality improvement initiatives and best practices
Collaboration with MCO
Working with clinicians, administrators, and other departments to implement quality improvement plans and address concerns
Patient safety:
Monitoring practices to minimize medical errors and prevent complications
Medication management:
Reviewing medication administration processes to ensure accuracy and safety
Clinical quality measures:
Tracking and analyzing data on specific clinical metrics to identify areas for improvement
Patient experience:
Assessing patient satisfaction and identifying areas to enhance the overall patient experience
Organizational time-management abilities
Attention to detail
Problem-solving and critical thinking
CNA - Certified Nursing Assistant
Santa Ana Pueblo Senior Center
05.2024 - 08.2024
Developed and implemented age-appropriate educational programs for children ages XX months to XX years, ensuring compliance with state regulations and licensing standards
Established strong relationships with Pueblo members through regular communication channels such as newsletters, up-coming actives conferences, and open houses
CNA - Certified Nursing Assistant
Urban Medical Staffing
01.2021 - 05.2024
Provided direct patient care, including assisting with activities of daily living such as bathing, grooming, and dressing
Monitored vital signs and reported any changes or abnormalities to the nursing staff
Assisted in transferring patients from beds to wheelchairs or other mobility devices
Administered medications under the supervision of a registered nurse or licensed practical nurse
Maintained accurate documentation of patient care activities and observations
Collaborated with healthcare team members to develop and implement individualized care plans for patients
Ensured a clean and safe environment for patients by maintaining cleanliness in patient rooms and common areas
Assisted with feeding patients who required assistance or had special dietary needs
Provided emotional support to patients and their families during difficult times
Responded promptly to call lights and requests for assistance from patients
Assisted nurses in performing medical procedures such as wound dressings or catheterizations
Escorted patients to various appointments within the facility, such as radiology or physical therapy sessions
Followed infection control protocols to prevent the spread of diseases within the healthcare facility
Participated in regular team meetings to discuss patient progress, concerns, and updates
Collaborated with interdisciplinary teams on discharge planning for patients transitioning out of the healthcare facility
Supported end-of-life care by providing comfort measures and emotional support to terminally ill patients
Performed basic housekeeping tasks in patient rooms, ensuring cleanliness and organization
Aided in turning bedridden patients regularly to prevent pressure ulcers
Demonstrated empathy towards residents with dementia or cognitive impairments through compassionate communication techniques
Assisted residents with range-of-motion exercises as part of their rehabilitation plan
CNA - Certified Nursing Assistant
Heritage Home Health and Hospice
02.2016 - 09.2019
Assisted patients with showering and personal hygiene tasks, ensuring their comfort and dignity
Followed strict infection control protocols to maintain a clean and safe environment for patients
Provided emotional support to patients during showers, promoting a positive and caring atmosphere
Ensured proper use of assistive devices during showers, minimizing the risk of falls or injuries
Documented patient observations before and after showers, reporting any changes in condition or concerns to the nursing staff
Managed scheduling of showers for multiple patients, optimizing efficiency while maintaining quality of care
Collaborated with healthcare professionals to develop personalized care plans for each patient's bathing needs
Attended training sessions on new bathing techniques and equipment updates to enhance skills and knowledge
Maintained inventory of shower supplies and equipment, restocking as needed to ensure uninterrupted service
Assisted in transferring patients safely from bed to shower area using appropriate lifting techniques
Education
Certified Nursing Assistant - Patient Care
Universal Home Health Care Institution
Albuquerque, NM
12.2018
Skills
Dementia Care
Home Care
Vital Signs
Hospice Care
Documentation Review
EMR Systems
Patient Care
Languages
Spanish
Elementary
Timeline
CNA - Certified Nursing Assistant
Santa Ana Pueblo Senior Center
05.2024 - 08.2024
Quality Assurance Specialist
Ambercare Home Health & Hospice
02.2024 - Current
CNA - Certified Nursing Assistant
Urban Medical Staffing
01.2021 - 05.2024
CNA - Certified Nursing Assistant
Heritage Home Health and Hospice
02.2016 - 09.2019
Certified Nursing Assistant - Patient Care
Universal Home Health Care Institution
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