Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Campos

La Puente,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Teacher Aide

CSUF Children's Center
02.2024 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Service Lead

Titan Shops
01.2022 - Current
  • Enhanced client satisfaction by promptly addressing concerns and providing customized solutions.
  • Boosted team efficiency by streamlining workflows and implementing best practices in client service management.
  • Developed strong relationships with clients through consistent communication, ensuring loyalty and repeat business.
  • Improved overall client experience by proactively identifying potential issues and resolving them before escalation.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Summer Program Leader

Think Together, Inc
06.2022 - 08.2022
  • Developed comprehensive lesson plans for various age groups, ensuring an inclusive learning environment.
  • Assisted in increasing overall program satisfaction by implementing feedback from parents and students.
  • Coordinated with fellow program leaders to create a seamless and enjoyable experience for all participants.
  • Promoted a nurturing atmosphere by fostering positive relationships among students and staff members.
  • Managed daily schedules, effectively balancing academic instruction with recreational activities.
  • Consistently maintained a safe and orderly environment, adhering to established safety protocols and guidelines.
  • Evaluated student progress through regular assessments, providing constructive feedback for improvement.
  • Fostered a strong sense of community among students by promoting teamwork and collaboration during activities and projects.

Education

Bachelor of Arts - Sociology

California State University - Fullerton
05.2025

Skills

  • Strategic planning
  • Dedicated
  • Strong leadership
  • Quality assurance
  • Team collaboration
  • Organizational skills
  • Empathy and understanding
  • Customer Service

Timeline

Teacher Aide

CSUF Children's Center
02.2024 - Current

Summer Program Leader

Think Together, Inc
06.2022 - 08.2022

Service Lead

Titan Shops
01.2022 - Current

Bachelor of Arts - Sociology

California State University - Fullerton

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Melissa Campos