Melissa Cangemi
LUTZ,FL
Summary
Highly analytical and detail-oriented professional with over 10 years of experience in web content evaluation and SEO optimization.
Overview
22
22
years of professional experience
Work History
AI Content Writer
Data Annotation
Remote
03.2023 - 03.2024
- Train and improve AI and machine learning models.
Search Engine Evaluator
APPEN
Remote
01.2012 - 03.2023
- Improve the accuracy and relevance of search engine results
- Ensure when users enter queries, they receive the most relevant and useful information in response.
IT Applications Manager
Universal American Corporation
Pensacola, FL
07.2005 - 01.2011
- Responsible for all current applications running on the ISeries that handle claims adjudication and payments to insured and providers
- Manage trusted links software and mapping changes for the 837 I and 837 P HIPAA formats
- We re-engineered the entire claims department's pending release and payment process, reducing the number of claims examiners from 100 to 30
- Completed automation of the adjudication process from manual to electronic from 50% to 95% automation.
Business Analyst/IT Manager
Poulan Weedeater/Division of Electrolux
Nashville, AR
03.2004 - 06.2005
- Completed all programming for a new Rapid Deployment System to handle mandatory requirements of the company's largest customer (Sears)
- The system sent via EDI 830 transaction set weekly for all products available to order and 11 weeks of forecasted quantities
- In return, Sears sent a return 830 transaction set of forecasted to order for 11 weeks and an 862 transaction set to create a firm order
- Interfaced a new series of programs to automatically edit and create a JDE order into the existing EDI order files
- The system then followed the normal JDE order flow
- Managed Staff of 7 people located and supporting all systems in the local area consisting of 4 warehouses, 2 in Nashville, 1 in Shreveport, LA, and the other in DeQueen, AR.
Sr. Programmer Analyst/Business Analyst
Atlantic Marine
Jacksonville, FL
11.2001 - 03.2004
- Process mapped using Visio flowcharting software the entire HR/Benefits, OSHA and Medical case tracking systems
- Held joint requirement sessions with upper and middle management to streamline and re-engineer all phases of Manufacturing Processes including Inventory Management between Jacksonville, FL and Mobile, AL (the two operating companies) and all the branches
- Managed all levels of the help desk JD Edward's phone calls using an access application written and maintain in house
- Completed JDE, AS/400 operational, security, communications and any other technical problems where needed
- Completed upgrade to the OSHA health and safety reporting and medical case tracking system required by OSHA for the upcoming year
- Completed user training on system changes in all departments based on their needs
- Coded and completed purge of the JDE Item Master using a set of rules presented to upper management reducing the master to one third of its original size
- Presented automated rules to upper management to receive consensus to proceed with methodology when needed
- Completed coding within a month and the project completion was a major milestone
- Completed necessary changes needed to the purchasing and inventory system to handle the implementation of short item instead of material catalog ID for all production units.
Education
Information Technology and Business -
Farmingdale State University of NY
Grumman Computer Technical School -
Skills
- English
- All Microsoft products
- Iseries/AS/400
- Joint Application Facilitator
- RPG and SQL programming languages
- PC hardware and software installations
Personal Information
- Nationality: American
Timeline
AI Content Writer
Data Annotation
03.2023 - 03.2024
Search Engine Evaluator
APPEN
01.2012 - 03.2023
IT Applications Manager
Universal American Corporation
07.2005 - 01.2011
Business Analyst/IT Manager
Poulan Weedeater/Division of Electrolux
03.2004 - 06.2005
Sr. Programmer Analyst/Business Analyst
Atlantic Marine
11.2001 - 03.2004
Information Technology and Business -
Farmingdale State University of NY