Experienced with delivering compassionate support and assistance to individuals with varying needs. Utilizes effective communication and empathy to create a safe and nurturing environment. Track record of managing daily activities and addressing challenging behaviors efficiently.
Work History
Direct Support Professional / Caregiver
5 Years 4 Months
Hope Human Services | 06.2021 - Current
Delivered person-centered support for daily living activities, promoting independence and dignity.
Monitored client wellbeing, documented observations, and reported concerns to care team promptly.
Assisted with medication reminders, following care plans and safety procedures accurately.
Implemented behavior support strategies, responding calmly to challenging situations.
Maintained safe, clean living spaces, supporting compliance with health and safety standards.
Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
ECEAP Assistant Teacher
7 Years 2 Months
SELF - Support for Early Learning & Families | 08.2019 - Current
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Supported early learning activities aligned with classroom routines and developmental goals.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Prepared instructional materials, learning centers, and activity supplies for daily lessons.
Reinforced positive behavior strategies and guided children through social-emotional skill development.
Sales Associate/Pharmacy Intern
6 Years 2 Months
Walgreens | 03.2013 - 05.2019
Assisted customers with product location, purchases, and service needs across sales floor and checkout
Processed cash, card, and mobile payments accurately while balancing register transactions
Restocked shelves, rotated inventory, and maintained organized merchandising displays
Supported price changes, promotions, and signage updates for accurate customer communication
Operated photo center equipment and fulfilled customer print orders with attention to detail
Responded to customer questions, resolved basic concerns, and delivered courteous service
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.