Melissa Capps

• Developed software for desktop and mobile operating systems, totaling 22 projects.
• Updated old code bases to modern development standards, improving functionality.
• Collaborated with stakeholders to select ambitious, but realistic coding milestones on pre-release software project development.
• Assisted with training / mentoring of 10 new developers on company standards for design and review.
• Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Developed databases, programs and processes for integration and implementation across enterprise.

Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports for 12 clients.

• Performed statistical analyses to gather data for operational and forecast client needs
• Introduced new methods, practices and systems to automate processes helping clients save average of 3-5 hours per work week
• Supported customers with setup and maintenance on e-commerce platforms and integrations with other SAAS products.
• Assessed business requirements to forecast annual budgets, cash-flows
• Managed banking reconciliations and monthly balance sheet statements for clients.

• Set up and conversion from Excel spreadsheets and GreatPlains to new cloud based accounting system for multi-location restaurant chain in less than 2 months
• Completed end-of-year financial audits by collaborating with various coworkers.
• Updated financial management systems to reduce financial discrepancies and increased cost savings through implementation of internal controls.
• Predicted, planned and recorded costs of raw materials, labor and operation.
• Monitored cost standard performance to confirm that costs met budget cost parameters.
• Assisted with month-end closing procedures, journal entry review, balance sheet analysis and monthly management report preparation.
• Worked with executive management at project level to achieve expense plans.