MELISSA CARDENAS
Socorro,TX
Summary
Seeking an opportunity to work with your District.
Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Bilingual English/Spanish (Read, Write and Speak)
Entry-level teaching professional with solid multitasking, time management and communication skills combined with unwavering devotion to student success. Familiar with different instructional approaches and technology options used in Bilingual classrooms. Knowledgeable about curricula, lesson planning and individual student mentoring approaches.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
Scotsdale Elementary School
07.2024 - Current
- Worked with classroom teacher to learn about current standards and best practices.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Cultivated positive relationships with administration, teaching staff, and students.
- Encouraged critical thinking and problem solving skills to enable students to step out of comfort zone.
- Created and implemented different learning activities to meet needs of different types of learners.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Helped students explore concepts with engaging, learning-focused activities.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Customer Service Representative
Cricket Wireless
03.2023 - 06.2024
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
Substitute Teacher
Canutillo Independent School District
08.2022 - 11.2022
- Provided classroom instruction outlined in teacher's lesson plans
- Enforced classroom routines to keep students on schedule and operating at consistent level
- Educated students in various subjects to provide seamless transition during absence of head teacher
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Bachelor of Science - Education
The University of Texas At El Paso
El Paso, TX05.2025
Associate of Arts - Education
El Paso Community College
El Paso, TX06.2022
Skills
- Bilingual English/Spanish (Read, Write and Speak)
- 2 years customer service experience
- Public speaking, ability to speak and convey messages to large group of students
- Team oriented, ability to work well independently and in group setting
- Time management, ability to meet deadlines effectively
- Multitasking ability to work on several projects and maintain efficiency
- Project-based learning
- Peer mentoring
- Classroom organization
- Literacy development
- Lesson plan development
- Technology integration
- Student tutoring
- Individualized support
- Group instruction
- Differentiated instruction
- Early childhood education
- Lesson planning
- Student performance evaluation
- Discipline and feedback
- Modern teaching methods
- Social studies teaching
- Student engagement
- Lecture development
- Classroom management
- Student needs assessment
- Teacher support
- Faculty collaboration
Certification
- Dyslexia Training -March 26, 2025
- Youth Suicide Prevention Training - March 26, 2025
- Rise Reading Training- November 29, 2024
- Texas Cybersecurity Awareness Training - July 28, 2025
- HQIM Training - October 26, 2024
- Allergies & Anaphylaxis Training 2024-2025
- Bloodborne Pathogens Training 2024-2025
- Special Education Training 2024-2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
Scotsdale Elementary School
07.2024 - Current
Customer Service Representative
Cricket Wireless
03.2023 - 06.2024
Substitute Teacher
Canutillo Independent School District
08.2022 - 11.2022
Associate of Arts - Education
El Paso Community College
Bachelor of Science - Education
The University of Texas At El Paso
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