Melissa Carlyle
Rock Hill,SC
Summary
Accomplished professional with a drive to impact the lives of individuals and communities. Focused on revitalizing social programs and creating strategic initiatives benefiting target populations.
Overview
7
7
years of professional experience
Work History
Executive Director
Catawba Area Coalition for The Homeless
07.2024 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed a $1M+ budget, ensuring fiscal responsibility and long-term organizational sustainability.
- Built and maintained relationships with donors, government officials, and partner organizations, managing a mailing list of 400+ stakeholders.
- Represented organization to local public by giving weekly presentations and speeches and participating in community events.
Operations Coordinator
Catawba Area Coalition For The Homeless
01.2023 - 06.2024
- Established organizational plans, policies, and procedures as necessary for effective
operation of the coalition - Collaborated with partner agencies to evaluate community needs and optimize operational plans
- Co-coordinated the 2023 PIT Count, assisting in the recruiting and training of volunteers, team members, and partner agencies
- Provided direction and guidance to internal teams in order to achieve targets
Economic & Urban Development Intern
City Of Rock Hill
08.2022 - 01.2023
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Prepared materials for monthly reports and presentations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity within the department
Community Needs Assessment Intern
Carolina Community Actions
05.2022 - 08.2022
- Entered 100+ surveys into Qualtrics software and aided in survey data analysis
- Delivered high-level administrative support during regular operations and focus group meetings
- Conducted research and gathered information used in the final report
Quality Assessor
AppleOne Employment Services
01.2021 - 04.2022
- Assigned to SC DHEC Quality Assessment Team
- Trained 12+ new team members on the data entry process and remained available to them even after the completion of their training
- Audited 100+ cases weekly, leading to improvements in the overall data entry process
Data Entry
AppleOne Employment Services
10.2020 - 01.2021
- Assigned to SC DHEC Data Entry and Strike Team
- Traveled to COVID-19 test sites, offering Administrative support to a small team of nurses and registering patients from across the state of South Carolina for testing
- Entered hundreds of COVID-19 test results into a central database daily
Administrative Assistant
Walk2Campus
06.2019 - 08.2020
- Acted as member of the Social Justice Committee, providing information on voting laws and black and minority-owned businesses in the company’s 9 markets
- Created and managed social media campaigns that focused on sustainability and social justice
- Addressed residents’ questions and concerns, resolving issues quickly and effectively, collaborating with a small team of 4
Community Grief Intern
Rock Hill Schools
01.2022 - 05.2022
- Identified community organizations and leaders to establish and nurture relationships
- Helped establish procedures and policies for the CARES Clinic, a pilot program that addresses increased mental health needs in the community
- Participated in continuous improvement by generating suggestions, and engaged in problem-solving activities to support teamwork
Constituent Services Intern
Office Of U.S. Senator Tim Scott
06.2018 - 05.2019
- Assisted with federal agency requests, working closely with case workers to better serve South Carolinians
- Attended local events and took notes on issues affecting constituents within the region
- Offered friendly and efficient service to constituents, handling challenging situations with ease
Education
Master of Social Work -
Winthrop University
Rock Hill, SC05.2023
Bachelor of Arts - English
Converse College
Spartanburg, SC05.2019
Skills
- Project Collaboration
- Project Management
- Critical Thinking
- Planning and Coordination
- Interpersonal Communication
- Written Communication
Timeline
Executive Director
Catawba Area Coalition for The Homeless
07.2024 - Current
Operations Coordinator
Catawba Area Coalition For The Homeless
01.2023 - 06.2024
Economic & Urban Development Intern
City Of Rock Hill
08.2022 - 01.2023
Community Needs Assessment Intern
Carolina Community Actions
05.2022 - 08.2022
Community Grief Intern
Rock Hill Schools
01.2022 - 05.2022
Quality Assessor
AppleOne Employment Services
01.2021 - 04.2022
Data Entry
AppleOne Employment Services
10.2020 - 01.2021
Administrative Assistant
Walk2Campus
06.2019 - 08.2020
Constituent Services Intern
Office Of U.S. Senator Tim Scott
06.2018 - 05.2019
Master of Social Work -
Winthrop University
Bachelor of Arts - English
Converse College
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