Melissa Carr
Sobieski,WI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Access Medical Associates
08.2019 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Acquired insurance authorizations for procedures, medication and tests ordered by the physician.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
Retail Sales Merchandiser
Advantage Solutions
12.2017 - 08.2019
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales by offering advice on purchases and promoting additional products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Night Manager
Hallmark
07.2012 - 12.2017
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Managed 3-4 employees in delivering smooth, productive night shift operations.
Education
Bachelor of Science - Sociology
Montclair State University
Montclair, NJ05.2017
Skills
- Office administration
- Customer service
- Insurance Verification
- Maintain a clean physical space at work
- Prioritize tasks
- Time management
- Multitasking
- Team-player who can also work independently
- Leadership skills
Timeline
Medical Receptionist
Access Medical Associates
08.2019 - Current
Retail Sales Merchandiser
Advantage Solutions
12.2017 - 08.2019
Night Manager
Hallmark
07.2012 - 12.2017
Bachelor of Science - Sociology
Montclair State University
Similar Profiles
LISA JENKINSLISA JENKINS
Patient Service Representative Manager at Robert Wood Johnson/Access Medical AssociatesPatient Service Representative Manager at Robert Wood Johnson/Access Medical Associates
CRYSTAL ROMEROCRYSTAL ROMERO
EMT-Basic at Renal Medicine Associates Vascular AccessEMT-Basic at Renal Medicine Associates Vascular Access
MAGDALENA MOTASMAGDALENA MOTAS
Registered Nurse at Vascular Access Center/ Associates In NephrologyRegistered Nurse at Vascular Access Center/ Associates In Nephrology
Michelle VerhagenMichelle Verhagen
EMPLOYMENT Senior Financial Analyst at Schreiber Foods IncEMPLOYMENT Senior Financial Analyst at Schreiber Foods Inc
Brady HussBrady Huss
Laborer at Allen's A-1 LandscapingLaborer at Allen's A-1 Landscaping