Melissa Carr
Zumbrota
Summary
Dedicated leader in custodial services with a focus on maintaining high cleanliness standards and operational efficiency. Proven track record in mentoring staff, addressing customer service challenges, and ensuring compliance with safety protocols. Committed to fostering a collaborative work environment that enhances team performance.
Overview
19
19
years of professional experience
Work History
Custodian
Concast
Zumbrota
08.2025 - 05.2026
- Executed detailed cleaning schedules to maintain operational standards.
- Swept, mopped, and vacuumed factory floors to maintain cleanliness and safety.
- Cleaned windows, walls, doors, and other surfaces in the factory using appropriate cleaning solutions to ensure a hygienic environment.
- Emptied wastebaskets and transported trash to designated disposal areas, contributing to overall cleanliness.
- Inspected work areas for cleanliness and reported issues promptly.
- Reported damages found during inspections to supervisors to facilitate timely repairs.
- Executed minor repairs, including replacing light bulbs and fixing door handles, to ensure functionality.
- Ensure that all areas are stocked with necessary supplies such as paper towels and soap.
- Maintained organized work area by returning tools and supplies to storage after use.
Custodian
Rochester Public Schools
Rochester
12.2024 - 08.2025
- Maintained cleanliness in classrooms, hallways, and common areas daily.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Operated floor cleaning equipment to ensure polished surfaces throughout the school.
- Replenished supplies in restrooms and classrooms for student use.
- Partnered with staff to prioritize and fulfill specific cleaning requests, enhancing overall cleanliness.
- Performed routine inspections of facilities to identify and address maintenance needs proactively.
- Assisted with setup and breakdown of school events and activities.
- Implemented safety protocols to ensure a hazard-free environment for students and staff.
- Provided training to new custodial staff on effective cleaning techniques and safety practices, ensuring compliance with standards.
Lead EVS
Mayo Clinic
Red Wing
09.2021 - 05.2024
- Mentored staff, identified training needs, planned work schedules, assigned duties, ensured policy adherence, and monitored quality and timely completion of work.
- Resolved employee issues and managed complex customer service challenges.
- Coordinated with customers to proactively resolve issues, preventing escalation.
- Ensures compliance with all institutional and division policies/procedures.
- Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets.
Custodian
St. Olaf College
Northfield
07.2017 - 08.2021
- To position ensures a positive first impression of our campus as our custodians are responsible for cleaning and maintaining the interior of our buildings.
- Managed overall cleanliness of residential hall to enhance students' living experience.
- Clean & maintain areas in building using mops, brooms, vacuums, buffers, and scrub machines.
- Stripped, cleaned, buffed, and applied floor sealer and finish to hard surface floors for improved appearance and safety.
- Notify supervisor when supplies and equipment are needed to perform tasks.
- Other duties included keeping everything in the work closet stocked and organized ready for immediate use.
- Provided information about school facility locations, assisted with opening and closing of facilities, and represented school to public in community center use.
Machine Operator
Multek/Sheldahl
Northfield
11.2007 - 07.2017
- Operated multiple plastic injection molding presses simultaneously, packed parts, labeled containers, conducted hourly quality checks, and maintained necessary paperwork throughout shifts.
- Adjust machine components and machine tension and pressure according to size or processing angle of product.
- Observe machine operations to ensure quality and conformity of filled or packaged products to standards.
- Inspect and remove defective products and packaging material.
- Remove finished packaged items from machine and separate rejected items.
- Secured finished packaged items using hand tying, sewing, gluing, stapling, or attaching fasteners to ensure product integrity.
- Assisted in machine operation and training to support production goals and maintain workflow efficiency.
- Clean the work area to keep it safe and ready for the next shift.
- Tracked daily production to ensure accurate reporting.
Education
High School Diploma -
Northfield
Northfield, Minnesota, United States01-1999
Skills
- Janitorial equipment operation
- Cleaning standards compliance
- Hazardous material handling
- Safety compliance
- Waste management
- Floor care techniques
- Trash collection methods
- Custodial equipment upkeep
- Time management
- Fast-paced adaptability
- Problem solving
- Decision making
- Leadership
- Effective communication
- People skills
- Customer service
- Attention to detail
- Guest identification
- Safety protocol adherence
- Custodial equipment upkeep
Timeline
Custodian
Concast
08.2025 - 05.2026
Custodian
Rochester Public Schools
12.2024 - 08.2025
Lead EVS
Mayo Clinic
09.2021 - 05.2024
Custodian
St. Olaf College
07.2017 - 08.2021
Machine Operator
Multek/Sheldahl
11.2007 - 07.2017
High School Diploma -
Northfield