Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melissa Carreon

Tucson,AZ

Summary

Compassionate and detail-oriented Patient Care Technician with experience at Catalina In Home Services, skilled in vital signs monitoring and patient observation. Enhanced patient satisfaction through attentive care and efficient management of medical records. Committed to maintaining HIPAA compliance while ensuring a safe and supportive environment for all patients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Elderly Caregiver

Catalina In-Home Services
01.2025 - Current
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Patient Care Technician

Desert Health Clinic
01.2024 - 11.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Elderly Caregiver

BAYADA
02.2021 - 08.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
  • Monitored vital signs and reported changes to healthcare professionals, ensuring prompt medical attention.
  • Documented care provided and progress made, ensuring accurate health records.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Patient Care Technician

St. Mary Hospital
05.2020 - 01.2021
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

Graduate Certificate - Patient Care Technician

Brookline College
Tucson, AZ
06-2015

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Catheter care
  • Feeding assistance
  • Patient positioning
  • Vitals documentation
  • Time management
  • HIPAA compliance
  • Attention to detail

Certification

  • NCPCT - Patient Care Technician
  • First AID , BSL EXP. 3/15/2026
  • Finger Print Clearance Card EXP. 5/04/2026
  • COVID-19 Vaccination Record Card


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Elderly Caregiver

Catalina In-Home Services
01.2025 - Current

Patient Care Technician

Desert Health Clinic
01.2024 - 11.2024

Elderly Caregiver

BAYADA
02.2021 - 08.2023

Patient Care Technician

St. Mary Hospital
05.2020 - 01.2021

Graduate Certificate - Patient Care Technician

Brookline College

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