Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Melissa Carrillo

Austin,Texas

Summary

Gifted Makeup Artist with a 1 year and half year track record of providing clientele with outstanding services. Specializing in daytime, special event and glam looks. Highly-skilled in age-minimizing makeup and skincare routines. Detail-oriented, professional and dedicated to helping others feel beautiful.

Overview

5
5
years of professional experience

Work History

Food Delivery Driver

Favor Delivery
Austin, TX
08.2023 - Current
  • Ensured that the correct order was delivered to the customer.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Provided excellent customer service throughout the delivery process.
  • Followed all safety protocols while driving.
  • Delivered fresh food to customers across local area.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Complied with company policies related to safe driving practices and procedures.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Maintained cleanliness of vehicle interior and exterior.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Maintained positive relationships with customers to promote further business opportunities.
  • Inspected vehicle before and after shifts for any maintenance needs or issues.
  • Identified potential problems or complaints from customers and took appropriate action as necessary.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Documented time of delivery to record completion of order.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Loaded and unloaded delivery vehicles with food items.
  • Maintained vehicle according to company and state safety requirements.
  • Handled cash payments from customers for delivery orders.
  • Recorded accurate mileage log information during each shift.
  • Assisted in loading and unloading supplies when needed from suppliers or vendors.
  • Reported any incidents involving damage or theft of property immediately to management team.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Collected money, provided change and recorded transactions on receipts.

Makeup Artist

Maquillate y Peinate con Eva y Meli
Austin, TX
10.2022 - Current
  • Provided makeup services for weddings, proms and other special events.
  • Updated and maintained customer information records and beauty services provided.
  • Handled appointment booking, canceling and rescheduling.
  • Maintained a clean and sanitary work area in accordance with health regulations.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
  • Performed makeovers for fashion shows and special events.
  • Demonstrated makeup application techniques to clients based on individual features and preferences.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Inspected makeup brushes and other tools before use to ensure proper hygiene standards were met.
  • Created custom looks for special events, such as weddings, proms, and photo shoots.
  • Educated customers on proper usage of skincare products for optimal results.
  • Created brand awareness through sharing and demonstration of product knowledge.
  • Researched current trends in beauty industry while staying informed about new technologies available.
  • Collaborated with other makeup artists to achieve team and counter goals.
  • Cleaned display units, tools and testers throughout day to reduce spread of harmful germs or bacteria.
  • Maintained counter hygiene standards with sanitized display units, tools and testers.
  • Developed customized facial treatments utilizing various methods like contouring or highlighting.
  • Recommended specialized treatments for skin conditions such as acne or wrinkles.
  • Assisted in the development of new beauty products by providing feedback during product testing sessions.
  • Responded to customer inquiries by phone, email and in person.
  • Developed new styles and techniques.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.

Prestige Beauty Advisor

Ulta Beauty Inc.
Austin, TX
01.2023 - 07.2023
  • Followed up with customers after purchase to ensure satisfaction with product usage.
  • Demonstrated products to customers and provided advice on suitable options.
  • Updated customer profiles in database software programs for future reference.
  • Kept up to date on company product line changes to better assist customers and boost revenue.
  • Managed returns of unwanted items according to company policy procedures.
  • Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine, and age.
  • Maintained clean and organized counters and work areas.
  • Conducted skin analysis and recommended appropriate skincare regimes for customers.
  • Maintained a professional attitude towards clients while providing excellent customer service.
  • Assisted in the organisation of promotional activities such as special offers, displays and price changes.
  • Greeted customers and identified their needs through product knowledge.
  • Received new inventory, replenished supplies and optimized displays.
  • Provided makeup application demonstrations for clients upon request.
  • Finalized purchases and processed payments.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Recommended complementary products based on guest interests or items selected for purchase.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Described merchandise and explained use, operation and care.
  • Bagged or packaged purchases and wrapped gifts.
  • Placed special orders or called other stores to find desired items.
  • Advised clients on the use of various cosmetic products including creams, lotions, gels and sprays.
  • Kept up-to-date with current trends in cosmetics, skincare, haircare and fragrance lines.

Cashier

Poco Loco Supermarket
Elgin, TX
08.2022 - 01.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Processed refunds for worn, damaged and broken merchandise.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Answered phone calls to assist customers with questions and orders.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Collected payments and provided accurate change.

Skate Wheel Production Worker

AEND INDUSTRIES
Hutto, TX
10.2021 - 07.2022
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Inspected product quality prior to packaging and shipment.
  • Kept operations area neat and orderly to minimize obstacles.
  • Reported any issues to supervisor immediately for resolution.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Tracked production data such as number of items produced per hour, day, week.
  • Weighed and loaded orders according to project specifications.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Met or exceeded target for on-time customer shipments.
  • Classified defects from finished orders for record tracking and statistics.

Laundry Production Worker

Laundris laundry&linen
Manor, TX
07.2021 - 10.2021
  • Transported linens to laundry facility using laundry cart.
  • Separated and sorted dirty laundry.
  • Performed laundry, cleaning and grocery shopping duties.
  • Performed light cleaning duties and laundry management.
  • Sorted, washed, dried and ironed guest laundry.
  • Completed laundry, floors, changed bed linens and sanitized bathrooms.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Logged production information to document amount of laundry processed.
  • Directed efficient and smooth laundry operations for entire [Number]-room property.
  • Inspected laundry for damage or stains to repair or pre-treat.
  • Transported laundry in carts and sorted dirty items by load type.
  • Worked with environmental services employees to complete cleaning, laundry and housekeeping duties.
  • Folded clean laundry and placed into stacks in specified areas for distribution.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Reported issues with washing machine, dryer, and other laundry equipment to maintenance staff.
  • Transferred wet laundry to dryers, changed heat settings and ran for set time to dry items.

Sandwich Artist

SUBWAYRestaurants
Manor, TX
05.2020 - 11.2020
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Maintained cleanliness of work area throughout shift.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Operated cash registers to process payments from customers.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Kept customer and food preparation areas clean and well-organized.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Assisted team members during peak hours when necessary.
  • Greeted customers and provided product knowledge.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Monitored temperature of freezers and coolers throughout shift.
  • Organized food preparation stations and regularly replenished supplies.
  • Verified orders and bagged items for easy transport.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.

Custodian

Day & Night Transport
Austin, TX
05.2019 - 09.2019
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Moved equipment and furniture to thoroughly clean space.
  • Adhering strictly to health and safety regulations while performing duties.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed company uniform, performance and security policies with every job.
  • Mixed water and detergents or acids to prepare cleaning solutions.

Education

High School Diploma -

Manor New Technology High School
Manor, TX
06-2021

Skills

  • Route Planning
  • Safe Food Handling
  • Customer Communication
  • Payment Handling
  • Order Verification
  • Delivery Coordination
  • Smartphone Operation
  • GPS Navigation
  • Food Handling
  • Safe Driving
  • Time Management
  • Good Driving Record
  • Hardworking and Responsible
  • Delivery Confirmations
  • Quick Learner
  • Flexible Schedule
  • Problem-Solving
  • Phone Orders
  • Excellent Communication
  • Customer Service
  • Decision-Making
  • Valid Driver's License
  • Excellent Sense of Direction
  • Safety Awareness
  • Professional Appearance

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Food Delivery Driver

Favor Delivery
08.2023 - Current

Prestige Beauty Advisor

Ulta Beauty Inc.
01.2023 - 07.2023

Makeup Artist

Maquillate y Peinate con Eva y Meli
10.2022 - Current

Cashier

Poco Loco Supermarket
08.2022 - 01.2023

Skate Wheel Production Worker

AEND INDUSTRIES
10.2021 - 07.2022

Laundry Production Worker

Laundris laundry&linen
07.2021 - 10.2021

Sandwich Artist

SUBWAYRestaurants
05.2020 - 11.2020

Custodian

Day & Night Transport
05.2019 - 09.2019

High School Diploma -

Manor New Technology High School

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Melissa Carrillo