Melissa Carter
White House,TN
Summary
Senior Clinical Data Specialist with expertise in data abstraction, data quality, multiple EMR platforms and trauma registries with a proven track record at Q-Centrix and prior employment at PVHMC. Proven to ensure meticulous data abstraction and quality assurance practices. Recognized for strong teamwork and communication skills, streamlining processes to improve efficiency, mentoring colleagues and continuous accuracy in trauma data collection.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Clinical Data Specialist
Q-Centrix
03.2023 - Current
- Coded and abstracted medical records according to ICD-10 and AIS coding guidelines.
- Participated in ongoing professional development opportunities related to trauma registries, ensuring up-to-date knowledge on industry standards and best practices.
- Streamlined the data entry process for faster and more accurate documentation of patient information.
- Served as a reliable resource on national and state trauma registry requirements, keeping team members informed about changes in regulations or reporting guidelines.
- Upheld HIPAA regulations and standards for protecting patient information.
- Enhanced department efficiency by creating and maintaining organized databases for easy retrieval of trauma cases.
- Contributed to enhanced patient safety by meticulously reviewing and verifying all entered data for accuracy and completeness.
- Mentoring other abstractors in hospital registries along with completing IRR's and CER's for multiple hospitals
Trauma Registrar
Pomona Valley Hospital and Medical Center
11.2018 - 05.2022
- Supported continuous improvement efforts by identifying trends and patterns in trauma cases, leading to targeted interventions.
- Assisted in the development of hospital-wide trauma protocols, resulting in a more cohesive approach to patient care.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Collaborated with multidisciplinary teams to ensure consistent application of best practices in trauma care.
- Strengthened communication lines between hospital departments involved in treating trauma patients, facilitating improved coordination of care.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Coded and abstracted medical records according to ICD-10 and AIS coding guidelines.
Event Administrative Assistant
Upland Chamber of Commerce
01.2018 - 11.2018
- Spearheaded internal communication efforts, keeping team members informed of event details and updates.
- Assisted in the creation of promotional materials, contributing to increased brand awareness and event visibility.
- Provided exceptional customer service to event attendees, fostering a welcoming atmosphere and addressing concerns promptly.
- Streamlined event registration processes for improved efficiency and a seamless guest experience.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate of Science - Occupational Science
West Coast Ultrasound Institute
Ontario, CA10-2014
Skills
- Time management
- Adaptive learning capacity
- Medical terminology
- Data management expertise
- Project management
- Quality assurance practices
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Self motivation
- Task prioritization
- Training and development
- Analytical thinking
Certification
CSTR Certificate: October 2021- October 2025
AIS Certificate- December 2023
ICD 10- July 2023
ATS Certificate- 2019
Awards
2024- The Dash Award
Q-Centrix
Timeline
Senior Clinical Data Specialist
Q-Centrix
03.2023 - Current
Trauma Registrar
Pomona Valley Hospital and Medical Center
11.2018 - 05.2022
Event Administrative Assistant
Upland Chamber of Commerce
01.2018 - 11.2018
Associate of Science - Occupational Science
West Coast Ultrasound Institute
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