Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Carter

Morehead City,KY

Summary

Dynamic leader with a proven track record at Alva Village Market, excelling in inventory management and customer satisfaction. Skilled in fostering teamwork and enhancing employee morale. Adept at problem-solving and relationship building, driving operational efficiency and repeat business. Recognized for exceptional communication and leadership qualities, ensuring a positive and productive work environment.

Overview

26
26
years of professional experience

Work History

Child Care Leader

Nana Linda’s Daycare
01.2024 - 09.2025
  • Assisted with daily care routines and activities for children, ensuring a safe and nurturing environment.
  • Supported implementation of educational programs that promote cognitive and social development in young children.
  • Engaged children in interactive play and learning experiences, fostering creativity and teamwork skills.
  • Monitored children's behavior to ensure compliance with safety standards and positive interactions among peers.
  • Maintained cleanliness and organization of play areas, ensuring materials were safe and accessible for children.
  • Helped develop age-appropriate activities that encourage physical activity, motor skills, and problem-solving abilities in children.

Assistant Manager

Alva Village Market
12.2023 - 12.2024
  • Assisted in daily operations, ensuring smooth workflow and adherence to company policies.
  • Coordinated inventory management, optimizing stock levels and reducing discrepancies.
  • Trained new employees on operational procedures and customer service standards.
  • Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Office Manager

Right Way Plastering
04.1999 - 06.2023
  • Managed daily office operations, ensuring efficient workflow and adherence to company policies.
  • Coordinated scheduling and communication between clients and project teams to enhance service delivery.
  • Oversaw inventory management, streamlining supply ordering processes and reducing delays.
  • Implemented filing systems to improve document retrieval efficiency and organization.
  • Facilitated onboarding for new staff, providing training on office procedures and software tools.
  • Led team meetings to discuss project updates, fostering collaboration among departments for improved outcomes.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Completed bi-weekly payroll for Number employees.

Education

GED -

Palm Bay High School
Melbourne, FL
06.1988

Skills

  • Creativity and imagination
  • Patience and tolerance
  • Leadership qualities
  • Professionalism and ethics
  • Positive reinforcement
  • Child supervision
  • Housekeeping
  • Childcare
  • Group leadership
  • Housekeeping abilities
  • Lesson plan development
  • Recordkeeping requirements
  • Sanitation
  • Emotional development
  • Toilet training
  • Child safety procedures
  • Special needs experience
  • Friendly and respectful
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Caring and responsible
  • Problem-solving abilities
  • Punctual and reliable
  • Multitasking
  • Coordination and teamwork
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Decision-making
  • Relationship building

Timeline

Child Care Leader

Nana Linda’s Daycare
01.2024 - 09.2025

Assistant Manager

Alva Village Market
12.2023 - 12.2024

Office Manager

Right Way Plastering
04.1999 - 06.2023

GED -

Palm Bay High School

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Melissa Carter